Engineering Support Technician

Agility Robotics•Pittsburgh, PA

6h•$85,000 - $111,000•Onsite

About The Position

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential. Our Engineering Support Group is looking for a talented technician to join the team. As a member of the Engineering Support Group you are responsible for being highly adaptable and cross-functional to support engineering activities across multiple departments within the company. We look for anyone who has demonstrated excellence, creativity and passion for their work and who enjoys collaborating with and supporting others. Engineering Technicians in this role will be part of the HW Engineering Department reporting to the Engineering Support Manager. You will be tasked with supporting the development and testing of products, prototypes, support equipment as well as test environments with an emphasis on Electro-mechanical systems. Engineering Support technicians are highly involved in the Debug and repair of internal Engineering fleet prototype robots and systems. We are a “can-do” team that goes above and beyond to answer the call assisting multiple groups to achieve company success. A person in this role will be required to travel sometimes on short notice as assigned. Typical travel availability is 25% as needed.

Requirements

Experience with: Electronics Prototyping, soldering, debug, Failure mode and root cause investigations of complex systems, critical thinking, works with limited documentation.
Ability to communicate and document activities effectively.
Ability to rework PCBA’s, wire assemblies, and other electrical devices
Ability to read and understand PCBA schematics and wire assembly drawings, must also possess the ability to follow verbal instructions when little to no documentation exists.
Experience with hand tools, power tools, diagnostic tools, and engineering lab equipment ( Power Supplies, DMM, O-Scopes, etc.)
Ability to troubleshoot and diagnose complex electro-mechanical systems.
Ability to change gears sometimes daily from one task to another without losing focus.
Understanding of engineering and reliability fundamentals.
Team player, able to work collaboratively as well as independently
Self-starter, able to take initiative and manage time effectively
Positive and professional attitude with willingness to jump in and help in all situations
AS degree in Electronics Technology, Engineering Technology and/or 3 years equivalent work experience in an engineering development environment.

Nice To Haves

Experience debugging highly dynamic robotic systems a plus
Experience and ability with general construction practices, methodologies and power tools is helpful for test environment modifications and design
LINUX CLI skills and experience highly desirable
Control panel DIN mount design and layout experience a plus
Experience with Atlassian Software Suite ( Jira, confluence) is a plus.

Responsibilities

Supports the assembly, Bring-up, testing and debug of new and existing components, products, prototypes
May Design, Build and validate Test Set-ups to facilitate testing
Execute test plans as directed by Engineering
Document and report on issues found during tests and work closely with Engineering to address these.
May Design, Build, Modify, diagnose, and repair PCBA’s and wire assemblies
Assist in the diagnosis and documentation Failure Modes and Root causes
May assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices
Become a subject matter expert on new products during the development cycle in order to provide hands-on technical assistance to other departments when requested, and to make recommendations on how to improve design robustness.
Updates and maintains engineering documentation.
Creates assembly, test procedures, and work instructions.
Modifies test environments to support development initiatives.
Provides technical support cross functionally across the company as needed often prioritizing and self managing projects to completion.
Works with engineering personnel on various tasks to accomplish project goals
Responsible for general maintenance and cleanliness of the Pittsburgh Lab space.
Performs other related duties as assigned

Benefits

401(k) Plan: Includes a 6% company match.
Equity: Company stock options.
Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
Benefit Start Date: Eligible for benefits on your first day of employment.
Well-Being Support: Employee Assistance Program (EAP).
Time Off: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
Parental Leave: Generous paid parental leave programs.
Work Environment: A culture that supports flexible work arrangements.
Growth Opportunities: Professional development and tuition reimbursement programs.
Relocation Assistance: Provided for eligible roles.
Annual Discretionary Bonus: Provided for eligible roles.