Supervise Engineering operations and responsible for the repairs, maintenance, upkeep and replacement of the property's refrigeration and heat/air conditioning equipment, in accordance with hotel standards, and in compliance with the city/state/federal inspection codes (i.e. health and sanitation, fire/life safety, etc.). Participate in the preventive maintenance program of all building equipment, guestrooms, meeting rooms, ballrooms, and all areas of the hotel (i.e. laundry/valet, kitchens, stewarding, restaurants, outlets, fitness center, pool, carriage entrance, etc.). Will assist in other areas of Engineering as assigned. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain some working knowledge and understanding of all the systems (i.e. electrical distribution and lighting, TV antenna, fire/life safety and emergency generator, central plant, swimming pool, laundry/valet, kitchen HVAC and refrigeration, etc.) associated with the all hotel operations/maintenance. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization, and safe condition of assigned work areas. Discuss daily work assignments with the Chief Engineer, and assign daily tasks, priorities, and special projects to team members. Assist the team in performing tasks, projects, taking house calls, and attend to immediate deficiency calls. Train and coach team members, including new hires. Participate in the creation of job task checklists and training plans. Organize materials, tools and equipment to perform daily assignments. Maintain time lines and work schedule in accordance with the preventive maintenance program. Check work orders and Engineering service request log for maintenance deficiency problems. Make rounds checking these problem areas and note any information needed or safety concerns in the hotel. Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office. Maintain par stock levels of standard fixtures and other supplies, and assist with ordering process.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed