Engineering Specialist – CDT+R

Trojan Technologies•Mississauga, ON

22d•Onsite

About The Position

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services are used across municipal wastewater, drinking water, environmental contaminant treatment, and high-purity industrial applications. When you join Trojan Technologies and the broader Veralto network, you become part of a culture where purpose meets possibility—where the work you do has an everyday impact on the world’s vital water resources, and where you are empowered to grow, develop, and build a meaningful career. The Engineering Specialist – CDT+R plays a critical role in Trojan’s Customer Defect Tracking & Resolution initiative. This position ensures that field performance data, service issues, and returned product findings are translated into meaningful, end-to-end improvements across Engineering, Service, Quality, and Operations. This role goes beyond technical analysis by owning the full lifecycle of issue resolution—from initial detection and root cause validation through corrective action, verification, and deployment into standard work. Acting as a technical integrator, you will ensure that real-world field experience continuously improves product reliability, engineering standards, verification strategies, and operational processes. This position is part of the Engineering department, located in London, Ontario, and will follow a onsite work arrangement.

Requirements

Bachelor’s degree in Engineering or a related technical discipline
Experience in product development, verification/validation, field support engineering, or reliability analysis
Demonstrated experience interpreting field data, service reports, or returned product analyses
Strong analytical skills with proven root cause investigation experience
Familiarity with Design FMEA, verification testing, and engineering change management processes

Responsibilities

Leading technical triage of escalated field issues, service reports, and returned products to identify systemic patterns and risks
Driving cross-functional resolution of field issues across Engineering, Service, Quality, and Operations
Defining root causes and coordinating countermeasure development, validation, and verification
Translating field learnings into design improvements, updated verification strategies, and stronger engineering standards
Partnering with Verification & Validation teams to enhance test methods, boundary conditions, and acceptance criteria
Ensuring corrective actions are implemented, standardized, and sustained across engineering, service, and operational processes
Communicating status, risks, and outcomes through structured forums such as CDT+R
Supporting Design FMEA updates and risk mitigation activities based on real-world performance insights