Engineering Program Manager, Customer Programs & NPI

ImageTek Mfg., Inc. • San Jose, CA

5d • $103,000 - $190,000

About The Position

The Engineering Program Manager will serve as a key coordination point between US-based customers, customer engineering and supplier teams in Asia, and internal teams across engineering, R&D, quality, manufacturing, and supply chain. This role will drive customer-facing program execution by translating requirements, timelines, open issues, and readiness expectations into clear internal action plans, while ensuring timely follow-up, accurate status reporting, and effective communication across the US, China, Vietnam, and Korea. The ideal candidate has experience supporting NPI, industrialization, validation, manufacturing readiness, and production ramp for automotive, energy storage, robotics, or consumer electronics manufacturing programs involving precision components, assemblies, plastics, metals, or related engineered materials. Mandarin speaking ability is strongly preferred and may be critical for success, as the role requires frequent coordination with China-based engineering, manufacturing, and suppliers to clarify requirements, resolve issues, track actions, manage risks, and keep customer and internal stakeholders aligned from early development through launch.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• 5+ years of experience in program or project management within an engineering environment.
• Proven track record of managing complex, cross-functional engineering programs with successful delivery.
• Strong understanding of engineering principles and product development lifecycle.
• Excellent communication, organizational, and leadership skills.

Nice To Haves

• Master’s degree in Engineering Management, Business Administration, or a related field.
• Project Management Professional (PMP) or equivalent certification.
• Experience working directly with customers in a technical program management capacity.
• Familiarity with Agile methodologies and tools such as Jira or Microsoft Project.
• Experience in the technology or manufacturing industries.

Responsibilities

• Lead and coordinate cross-functional engineering teams to deliver customer-focused programs on time and within budget.
• Develop detailed program plans, including scope, schedule, resource allocation, and risk management strategies.
• Serve as the primary liaison between customers, engineering teams, and other stakeholders to ensure clear communication and alignment.
• Monitor program progress, identify potential issues early, and implement corrective actions to mitigate risks.
• Facilitate regular status meetings, prepare comprehensive reports, and present program updates to senior leadership and customers.
• Drive continuous improvement initiatives to enhance program management processes and customer satisfaction.
• Manage changes in program scope, schedule, and resources while maintaining alignment with customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level