Engineering Program Coordinator

Apple•Seattle, WA

9h•Onsite

About The Position

Lead program management efforts for Search and Knowledge in Siri, Spotlight, and Safari. Coordinate and drive early engagements on product architecture, feature definition and program execution. Provide clear, timely and objective communication, including regular program status updates and critical issues as needed to executive team. Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from project team, maintaining an orientation toward teamwork and collaboration. Create and run project timeline with clear dependencies, critical path and systematic methodology to communicate status. Handling risks and mitigations, and re- planning as events warrant. Driving alignment across the organization and between teams. Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates. Identify issues and solutions, and marshal resources necessary to attack and resolve by coordinating with teams to identify issues, prioritizing tasks and tracking risks to schedule and product quality, including cross-functional dependencies. Handle the product lifecycle from planning through execution, including developing the roadmap and planning execution for assigned engineering projects. Identifying new opportunities by analyzing user metrics to drive key product metrics and influence decision making through an understanding of data analytics and statistics. Monitor performance by establishing key metrics and analyzing subsequent dashboards. Use this data to back up assumptions, make recommendations, and drive engineering and project management decision-making. Partnering with Apple design teams to champion features that create a beautiful and intuitive end-user experience for our customers. This includes providing detailed feedback during design reviews and/or proposing new iterations of existing designs by creating a design brief.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science or related field and 3 years of experience in the job offered or related occupation.
3 years of experience with Using AI Systems to create end user product improvements at scale.
3 years of experience with Querying and analyzing product data to prioritize features and issues based on understanding of statistics.
3 years of experience with Reading and writing simple SQL (or similar) scripts.
3 years of experience with Triaging technical issues within the product to create a timeline for delivery and explore trade offs.
Requires understanding of the underlying technologies in order to asses this complexity.
Presenting complex technical engineering concepts to all levels of an organization through technical documentation, live keynote presentations, and other in person forums.
Assessing scope and feasibility of an engineering project by understanding implementation details through technical documentation or presentations.
Incorporate engineering estimates, dependencies, coordination requirements, and other risks to create a full picture of feasibility.
Reviewing and/or creating high level designs for new features to build a full view of the product to be delivered.
Includes creating simple mocks and design principles via a design brief document.
Creating User Research plans to form a deeper understanding of the product space through user studies, surveys, and in person interviews.
Use this information in conjunction with data analytics and technical understanding to create an overall product roadmap strategy.
Utilizing project management tools to assess and communicate project execution, including ticketing systems, Gantt charts, and other burn down visualizations.

Nice To Haves

Responsibilities

Lead program management efforts for Search and Knowledge in Siri, Spotlight, and Safari.
Coordinate and drive early engagements on product architecture, feature definition and program execution.
Provide clear, timely and objective communication, including regular program status updates and critical issues as needed to executive team.
Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from project team, maintaining an orientation toward teamwork and collaboration.
Create and run project timeline with clear dependencies, critical path and systematic methodology to communicate status.
Handle risks and mitigations, and re-plan as events warrant.
Drive alignment across the organization and between teams.
Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates.
Identify issues and solutions, and marshal resources necessary to attack and resolve by coordinating with teams to identify issues, prioritizing tasks and tracking risks to schedule and product quality, including cross-functional dependencies.
Handle the product lifecycle from planning through execution, including developing the roadmap and planning execution for assigned engineering projects.
Identify new opportunities by analyzing user metrics to drive key product metrics and influence decision making through an understanding of data analytics and statistics.
Monitor performance by establishing key metrics and analyzing subsequent dashboards.
Use this data to back up assumptions, make recommendations, and drive engineering and project management decision-making.
Partner with Apple design teams to champion features that create a beautiful and intuitive end-user experience for our customers.
Provide detailed feedback during design reviews and/or proposing new iterations of existing designs by creating a design brief.