Cleared Engineering Operations Technician, ADC InfraOps DCEO

Amazon • Plain City, OH

1d • $37 - $65 • Onsite

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment to guarantee continuous customer access to innovation. The team collaborates with diverse professionals across AWS to maintain high standards of safety and security while delivering immense capacity at the lowest possible cost. They foster an inclusive culture that encourages bold ideas and empowers employees to see them through to completion.

The Data Center Engineering Operations Technician (EOT) serves as Amazon's primary on-site responder for hands-on troubleshooting and operation of electrical and mechanical equipment. This includes critical systems such as stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. The role requires 24/7 shift coverage, potentially involving 12-hour shifts, rotating shifts, and 3, 4, or 5-day work weeks.

Requirements

• 2+ years of relevant work experience
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Nice To Haves

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Bend or twist the body into unusual positions while working
• Push or pull heavy objects into position
• Work in noisy environments

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level