Engineering Operations Technician , DCEO

AmazonLithia Springs, GA
$32 - $57Onsite

About The Position

This role is part of Earth’s most customer-centric company, supporting the operations of world-class data centers. The Data Center Engineering Operations team maintains and operates critical infrastructure systems. AWS has the world’s largest cloud computing portfolio, and this role contributes to keeping its sophisticated, safe, and secure data centers operational by testing and implementing new technology and work practices. The team is passionate about learning and evolving, aiming to be leaders in the industry. AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment to guarantee customers have continuous access to innovation. The role involves working on challenging problems with thousands of variables and collaborating with a diverse team of engineers, specialists, and managers to deliver high standards of safety and security while providing infinite capacity at the lowest possible cost. The company fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion.

Requirements

  • 1+ years of Microsoft Office products and applications experience
  • Work a flexible work schedule including evenings, overnights, and weekends
  • 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities

Nice To Haves

  • 2+ years of data center engineering experience
  • Experience reading and writing procedures, technical documents, and engineering drawings
  • Associate's degree in related field, or technical degree in related field

Responsibilities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs and rack decommissioning within internal SLA
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution, and execute projects from conception to completion
  • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule including night shift. Some locations have on-call rotations.
  • Role may support more than one location/site.

Benefits

  • EAP
  • Mental Health Support
  • Medical Advice Line
  • 401(k) matching
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