Engineering Operations Technician

AmazonPlain City, OH
$37 - $65Onsite

About The Position

This role involves supporting the operations of innovative data centers by maintaining and operating critical infrastructure systems. As an Engineering Operations Technician (EOT) at AWS, you will work with teams to test and implement new technology and work practices to meet market demands. You will be part of the AWS Infrastructure Services team, which designs, plans, delivers, and operates AWS global infrastructure, ensuring the cloud runs smoothly. You will collaborate with a diverse team of engineers, specialists, and managers to uphold high standards of safety and security while providing capacity at the lowest cost for customers. The role fosters an inclusive culture that encourages bold ideas and empowers employees to see them through to completion.

Requirements

  • 2+ years of Microsoft Office products and applications experience
  • 2+ years of electrical or mechanical experience
  • Work a flexible work schedule including evenings, overnights, and weekends

Nice To Haves

  • Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
  • Associate's degree in related field, or technical degree in related field
  • Experience with reading and writing procedures, technical documents, and engineering drawings

Responsibilities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs and rack decommissioning within internal SLA
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution, and execute projects from conception to completion
  • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
  • Role may support more than one location/site.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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