Engineering Operations Technician

Amazon • Umatilla, OR

1d • $32 - $57 • Onsite

About The Position

As a Data Center Engineering Technician, you will be a critical guardian of technological infrastructure, playing a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure and ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime. Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, including stand-by diesel generators and related fuel systems, three-phase electrical systems (switch gear, UPSs, PDUs, wet cell batteries), and mechanical systems (CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers, pumps, & motors). AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and the equipment that ensures continual customer access to innovation. This role involves working on challenging problems with thousands of variables impacting the supply chain. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers, collaborating across AWS to deliver high standards for safety and security while providing infinite capacity at the lowest possible cost. The role involves preventative maintenance (PM) and troubleshooting of mission-critical data center facility equipment, including fire/life safety equipment, building automation systems, and general facilities equipment, reporting to a site’s Data Center Facility Manager (FM).

Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
• 1+ years of electrical or mechanical experience
• 1+ years’ experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Nice To Haves

• 2+ years of data center engineering experience
• Technical (Military Trade School) training
• Associate or higher education in related field

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Benefits

• Lump sum stipend will be provided to eligible candidates who relocate for this position.
• EAP (Employee Assistance Program)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed