Cleared Engineering Operations Technician, ADC InfraOps DCEO
About The Position
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated servers, storage, networking, power, and cooling equipment to guarantee continuous customer access to innovation. The team tackles complex challenges with thousands of variables impacting the supply chain and seeks talented individuals to contribute. You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers, collaborating across AWS to uphold the highest standards of safety and security while delivering infinite capacity at the lowest possible cost. An inclusive culture that welcomes bold ideas and empowers their completion is a core value. The Data Center Engineering Operations Technician (EOT) serves as Amazon's primary on-site responders for hands-on troubleshooting and operation of electrical and mechanical equipment. This includes equipment such as stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. The role requires 24/7 shift coverage, potentially involving 12-hour shifts, rotating shifts, and 3, 4, or 5-day work weeks.
Requirements
- 2+ years of relevant work experience
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
Nice To Haves
- 4+ years of data center engineering experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired
Responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
