Engineering Manager

Stream-Flo Industries Career•Houston, TX

About The Position

This role is responsible for providing engineering leadership and expertise for all Master Flo USA business activities. Key functions include evaluating subsea market opportunities, developing penetration strategies, assessing market trends, and influencing product specifications. The position involves customer engagement, relationship management, and technical presentations. Additionally, it requires leading and mentoring engineering staff, managing budgets, overseeing service and manufacturing engineering requirements, and leading product troubleshooting efforts. The role also demands maintaining subject matter expertise in Master Flo products, ensuring product offerings match technical requirements, and advising on bid specifications. Compliance with CRM systems, company policies, and safety standards is essential.

Requirements

Graduate from a recognized University with a degree in Mechanical Engineering.
10+ years of combined engineering and technical sales experience in the oil and gas industry, with extensive practical knowledge of subsea equipment.
Knowledgeable and experienced in API 17D and API 6A standards and relevant industry design codes.
Leadership/supervisory experience combined with a high degree of professionalism.
Proven ability to manage multiple concurrent projects and meet customer-imposed deadlines with a strong drive for customer satisfaction.
Proven track record of market penetration and effective customer relationship management.
Experience in international business and working with major project EPC contractors and end users.
Self-starter with entrepreneurial outlook to identify and pursue new opportunities.
Working knowledge of production chokes, specialty control valves, actuation systems, and industry applications.
Extensive network of contacts and customers within the United States.
Excellent verbal and written communication skills; high level of self-motivation and time management.
Skilled in Microsoft Office Suite, SAP, Windchill, and Creo.
Ability to work in a fast-paced, goal-driven environment.
Commitment to workplace health and safety.
Able to travel within the USA and internationally as required.

Responsibilities

Evaluate subsea market opportunities with respect to fit for Master Flo applications.
Develop and present penetration strategies for existing and new customers and markets.
Continually assess market trends, future industry requirements, and competitor activity to inform commercial and product strategy.
Seek to influence product specification at the earliest project stage to secure a favorable position for Master Flo solutions.
Monitor bid and proposal activity across Operator HQs in the USA, including projects located abroad; provide strategic input on bid positioning.
Provide input to product development initiatives based on direct market and customer intelligence.
Establish and maintain effective credibility and rapport with key customer contacts at operators, EPC contractors, and end users.
Aid in the preparation, presentation, and negotiation of quotations; support the full sales cycle from inquiry through award.
Proactively troubleshoot and resolve customer issues and concerns, ensuring satisfaction and continuity of business.
Represent Master Flo at customer events, trade shows, conferences, and industry gatherings to increase brand awareness and familiarity.
Deliver technical presentations to customers in support of both business development objectives and product understanding.
Provide engineering leadership and expertise for all Master Flo USA business activities, including alignment with central engineering team at headquarters and technical liaison with customers and prospective customers.
Ensure designs are approved per the requirements of corporate engineering design center at headquarters.
Direct, mentor, and develop engineering staff; foster a culture of technical excellence and continuous improvement.
Establish and manage the annual USA engineering budget; maintain key performance indicators for engineering activities.
Oversee engineering requirements associated with Houston service and manufacturing activities.
Lead product troubleshooting efforts and determine root cause of product reliability issues; implement corrective actions.
Support R&D, qualification testing, and patent activities in coordination with global engineering teams.
Maintain subject matter expertise across the full range of Master Flo products, including production chokes, specialty control valves, actuation systems, and subsea applications.
Ensure that Master Flo product offerings are accurately matched to customer and project technical requirements.
Maintain a high level of technical understanding of product lines; promote through presentations, training sessions, and FEED studies.
Review emerging technologies and market innovations to analyze their potential impact and opportunity for Master Flo.
Continually identify opportunities to improve existing product line features, reliability, and competitive advantages.
Advise on bid specifications.
Complete regular and detailed sales reports; ensure compliance with CRM system use within the team.
Maintain a detailed and current database of customer contacts within the CRM system.
Minute and action customer concerns, complaints, and scope changes in a timely manner.
Ensure that Company interests, proprietary information, and property are protected to the fullest extent.
Provide training on engineering processes and contribute to continuous process improvement across Sales and Engineering.
Actively support and comply with all corporate programs, directives, and standards relating to Health, Safety, Environment, Quality, and Human Resources.