engineering manager - ST; Nashville, TN
About The Position
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high-performing systems and infrastructure that power partner and customer experiences.
Requirements
- 8–10 years of experience in software development, systems engineering, or infrastructure operations
- 5+ years managing complex systems or application development projects
- 3–5 years leading or managing technical teams
- Bachelor’s degree in Computer Science or related field
- Experience with cloud or highly virtualized environments
- Experience with monitoring, logging, and alerting tools
- Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
- Experience with scripting or programming languages such as Python, Java, or Go
- Proven ability to lead cross-functional teams and deliver in a fast-paced environment
Responsibilities
- Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
- Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
- Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
- Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
- Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
- Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
- Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
