Engineering Manager

CLEAR - Corporate•New York, NY

22d•$275,000 - $350,000•Hybrid

About The Position

CLEAR is seeking a strategically-minded, technology-focused, and customer-centric software development leader to lead one of its digital engineering teams. This team powers CLEAR’s digital experience, enabling seamless, intuitive support for members and travelers in the moments that matter most. As an Engineering Leader, you will lead a team responsible for building the tools, systems, and platforms that support real-time, in-person experiences across airports and beyond. Your work will directly impact how Ambassadors assist members from identity verification to personalized service ensuring every interaction is fast, intuitive, and exceptional. A successful candidate will bring strong software development experience, be an effective communicator, and have the ability to lead programs from inception through delivery. You thrive in fast-paced environments and are motivated by building reliable, scalable systems that power human-centered experiences. This individual will have a track record of delivering well-architected, highly-available platforms that enable both operational excellence and rapid innovation.

Requirements

3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
Experienced across the full software development lifecycle, including coding, architecture, and system design
Strong communicator who can translate complex technical concepts into clear, actionable insights for cross-functional partners and earn their trust
Proficient in modern object-oriented languages, design patterns, and engineering best practices
Experienced in building cloud-native applications and scalable distributed systems
Comfortable working across teams and disciplines to deliver cohesive, end-to-end experiences
Deeply curious about how technology can enhance human-centered, high-touch service experiences
Motivated by continuous learning, improvement, and delivering real-world impact at scale

Responsibilities

Hire, develop, and grow engineering talent by providing career development support, actionable feedback, and performance reviews
Lead team execution, ceremonies, and strategic roadmap planning, ensuring strong alignment across engineering, product, and operations
Partner closely with business stakeholders, product managers, and operations teams to define requirements that support real-world Ambassador workflows
Build and evolve systems that power real-time, in-person service experiences, balancing speed, reliability, and ease of use
Foster a culture of continuous improvement through mentorship, feedback, and data-driven decision-making
Provide technical leadership and guidance, clearly articulating trade-offs, risks, and architectural decisions
Drive engineering and operational excellence through ownership of performance, reliability, and usability metrics; champion best practices in testing, documentation, and observability