Engineering Manager

Xero • Toronto, ON

1d • CA$175,000 - CA$203,000 • Hybrid

About The Position

The Engineering Manager leads, grows and manages a team of engineers building software for new or improved features in Xero's products and its associated service delivery systems. Serving as a leader of individual contributors and technical leads, you act as a coach and advisor to your direct reports, cultivating a high-performance environment by providing guidance, building talent and aligning everyone with Xero's strategic objectives. You champion processes and practices that enable engineers to get great work done safely, while supporting and growing the next generation of technical talent.
By fostering a culture of continuous empathy towards customers, you ensure your team delivers better quality software faster to make a measurable impact on the overall product vision. You own the hiring process for your group, identify skill gaps and empower your team to make fast, decentralized decisions that reduce delays and enable innovative solutions. Your focus remains on keeping the team unblocked and accelerated in their adoption of modern engineering practices while consistently meeting service level objectives and security standards. You embrace and push for new technology and processes, such as artificial intelligence, to drive efficiency and stay at the forefront of engineering excellence.
You will lead the Bills team, a large team based in Toronto that owns the core Accounts Payable product area for Xero. This team manages critical workflows like Bills, Credit Notes and Spend Documents that handle millions of daily visits. The team operates with a highly collaborative, cross-functional approach, partnering closely with design and product disciplines to carve out future roadmaps and solve real customer problems.
The team is currently working on / Initially, you will focus on:
Managing the technical vision, operational health and product delivery for all of Accounts Payable using a tech stack built on .NET core and React.
Mentoring Junior and Senior engineers in their careers and performance development
Coordinating cross-team dependencies and navigating occasional collaborative alignment with southern teams.
Building out automated and prediction workflows with the help of artificial intelligence to supercharge small business efficiency.
Fostering a positive team culture, driving AI adoption, and encouraging active contribution to internal engineering Communities of Practice.

Requirements

• Proven experience managing software development teams.
• Track record of building a healthy, inclusive team culture.
• Thorough understanding of modern software development practices, agile delivery, system architecture, and incident management.
• Collaborative approach to work seamlessly with product, design, and cross-functional stakeholders.
• Strong communication skills.
• Ability to navigate conflict openly and push back when necessary to shield the team from competing priorities.
• Growth mindset with the ability to coach and mentor others, empowering the team to make decentralized decisions while maintaining accountability.
• Technical familiarity with high-scale products, fintech, .NET or React to effectively review technical strategy, designs, and architectural trade-offs.

Nice To Haves

• Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Responsibilities

• Lead, grow, and manage a team of engineers building software for new or improved features in Xero's products and its associated service delivery systems.
• Act as a coach and advisor to direct reports, cultivating a high-performance environment.
• Champion processes and practices that enable engineers to get great work done safely.
• Support and grow the next generation of technical talent.
• Ensure the team delivers better quality software faster to make a measurable impact on the overall product vision.
• Own the hiring process for the group, identify skill gaps, and empower the team to make fast, decentralized decisions.
• Keep the team unblocked and accelerated in their adoption of modern engineering practices.
• Consistently meet service level objectives and security standards.
• Embrace and push for new technology and processes, such as artificial intelligence, to drive efficiency.
• Manage the technical vision, operational health, and product delivery for all of Accounts Payable.
• Mentor Junior and Senior engineers in their careers and performance development.
• Coordinate cross-team dependencies and navigate collaborative alignment with other teams.
• Build out automated and prediction workflows with the help of artificial intelligence.
• Foster a positive team culture, drive AI adoption, and encourage active contribution to internal engineering Communities of Practice.

Benefits

• Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
• Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs.
• Performance-based cash or equity (RSUs) incentives depending on role level, and company performance.
• Comprehensive Benefits: World-class health, wellness, and retirement programs.
• Xero Perks including Wellbeing days, generous leave, and dedicated professional development budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed