Engineering Manager

Augment•San Francisco, CA

3d•Hybrid

About The Position

Augment is building AI teammates — not tools — that work alongside operations, logistics, and customer support teams to automate complex workflows. We’re growing quickly and are looking for an Engineering Manager to help lead and scale one of our core engineering teams as we build the future of autonomous operations. In this role, you’ll manage a team of engineers, stay hands-on with technical decisions, and work closely with Product and cross-functional partners to ship impactful, reliable systems. You’ll help shape both the people and the technical direction of the team as we continue to grow.

Requirements

6+ years of software engineering experience, with 2+ years in engineering leadership or people management
Strong technical foundation in building distributed systems and backend services using TypeScript, Node.js, or Python
Experience leading teams in fast-moving, high-growth environments
Ability to balance hands-on technical involvement with team leadership and execution oversight
Strong communicator who can explain complex technical concepts to both technical and non-technical stakeholders
Comfortable working through ambiguity and helping teams break down complex projects into deliverable milestones
Excited to work in a hybrid capacity from our office in San Francisco help continue to build a collaborative, high-energy engineering hub.

Nice To Haves

Experience at early- or growth-stage startups
Experience working with AI agents, LLMs, or agentic architectures
Background in logistics, freight, or related industries
Experience scaling engineering teams or working across multiple offices
Open-source contributions, technical writing, or mentorship experience

Responsibilities

Manage and grow a high-performing team of engineers through coaching, feedback, and career development
Drive technical execution on key product and platform initiatives, ensuring the team ships high-quality, reliable systems
Stay hands-on when needed — participate in architecture reviews, write production code occasionally, and support critical decision-making
Partner closely with Product, AI, and Ops to define roadmaps, clarify requirements, and align priorities
Experience building 0→1 products, with a willingness to stay hands-on while scaling and shaping the engineering function.
Improve engineering processes, rituals, and on-call practices to help the team move faster with increasing quality
Create clarity through strong communication — ensuring teams understand goals, trade-offs, and success criteria
Collaborate with other engineering managers to shape engineering culture, standards, and best practices
Participate in hiring and onboarding to help scale our engineering organization, including building and leading our new Customer Support product team.