Engineering Manager

Pixieset•Vancouver, BC

36d•Hybrid

About The Position

As an Engineering Manager at Pixieset, you’ll lead up to two talented teams focused on building and evolving the core platform that powers our all-in-one product trusted by over 1.5 million photographers worldwide. Your teams will enable product engineering teams to move faster and more reliably by delivering scalable services and infrastructure used across our products. In this role, you’ll partner closely with Product, Engineering, and Senior Engineering Leadership to understand developer, system, and organizational needs, and translate them into platform solutions that improve performance, reliability, and developer experience. You’ll invest deeply in people leadership: developing Engineers, Tech Leads, and building a motivated, high-performing team. You’ll guide technical decisions and help raise the bar on engineering practices, with clear ownership of platform health, operational excellence, and real opportunities to shape how engineering works at Pixieset. If you’re energized by leading great teams and improving systems at scale, this is a high-impact opportunity to shape the foundation that powers how we build and deliver at Pixieset.

Requirements

7+ years of professional software engineering experience, including hands-on experience designing, building, and operating production systems at scale
3+ years of engineering management experience, including coaching, feedback, performance management, hiring, and career development for software engineers
Strong technical judgment with the ability to review architecture proposals, technical designs, and code; ask high-quality questions; identify risks; and guide teams toward pragmatic, maintainable solutions
Demonstrated ability to improve reliability, security, performance, and developer productivity through clear ownership, sound engineering practices, and measurable operational outcomes
Practical experience with modern cloud infrastructure, CI/CD, observability, incident management, deployment safety, and production operations
Demonstrates exceptional leadership maturity, empathy, interpersonal effectiveness, and cross-functional communication, building trust and alignment across teams
Track record of building, growing, and retaining high-performing teams, leading by example and raising the bar for engineering excellence
Thrives in fast-paced, continuous delivery environments - high ownership, strong attention to detail, and a passion for building world-class software and teamwork

Responsibilities

Lead and develop a team of Software Developers, while mentoring and supporting Tech Leads to drive success across their teams
Run regular 1:1s and support performance and growth conversations to motivate, develop, and retain team members
Partner with Talent Acquisition to hire and onboard new talent, ensuring a strong and scalable engineering organization
Own and be accountable for application security, reliability, and uptime metrics, driving continuous improvement
Improve and maintain strong observability practices through effective dashboards, logging, alerting, and incident learnings
Stay current on software development and UX trends, evaluating tools and technologies that improve developer productivity and quality of life
Collaborate closely with Product and Design to align on priorities, clarify requirements, and deliver the right outcomes
Evaluate and optimize engineering processes to improve delivery predictability, project efficiency, and timelines
Provide technical guidance and hands-on support to help teams navigate complex implementation decisions
Identify and address group-level process gaps, guiding cross-team alignment to ensure work runs smoothly end-to-end
Provide oversight on complex and high-risk initiatives, maintaining day-to-day awareness of progress and risks, removing roadblocks, and partnering with leadership to drive solutions

Benefits

Hybrid work environment (2 in-office days per week)
4 weeks of annual vacation & paid time off for office holiday closure
RRSP matching
$2,000 annual health & lifestyle spending account
$1,000 annual education budget
$1,000 annual charitable donation matching
Comprehensive benefits: extended health, critical illness, long-term disability & life insurance
Company-issued MacBook & home office budget
Anniversary rewards & complimentary Pixieset premium account
Team-building activities & company-wide events
A workplace recognized for excellence - We’re proudly certified as a Great Place to Work™ and named one of Canada’s Top Small & Medium Employers