Engineering Manager, Transfer Explorer

ITHAKA

10d•$138,000 - $173,000•Remote

About The Position

ITHAKA Labs is seeking an Engineering Manager for its Transfer Explorer team. Transfer Explorer is a growing platform which aims to make it easy for students, school administrators, and advisors to see how earned credits and prior learning experiences will transfer and count toward a degree at a new institution. Building on a concept initially piloted at the City University of New York, the team has created a national version of the tool that strives to help students across multiple states. Transfer Explorer is managed as a startup within the ITHAKA Labs team, whose mission is to discover opportunities, design solutions, and incubate and scale services that change people’s lives through learning. The Engineering Manager will direct the technical aspects of the Transfer Explorer effort, ensuring that the platform provides the best possible experience for data providers and student users alike, and that the engineering team is empowered and productive. As one of the leaders of the Transfer Explorer team, the Engineering Manager will play an active role in scaling this startup towards impact and sustainability.

Requirements

10+ years experience developing and managing web-based software applications, including experience with cloud computing environments (such as AWS)
3+ years experience and a proven affinity for managing and developing software engineers
Demonstrated ability to create technology driven solutions that are both innovative and feasible
Experience scaling solutions from prototype to scalable, sustainable infrastructure, and an understanding of when and how to invest varying levels of resilience and structure
Experience using agile development approaches: for example, lean-startup and design-thinking inspired methods incorporating short product development, business-hypothesis-driven experimentation, iterative product releases, and validated learning
Experience developing and architecting software that spans multiple components, including data pipelines
Excellent collaboration and communication skills

Nice To Haves

Experience working with data from higher educational institutions, including student information systems, degree audit systems, transfer articulation, or student records operations

Responsibilities

Manage a talented and growing team of engineers, including goal setting and review, time and expense management, mentorship, and, as needed, staff development, performance management and recruitment of new staff.
Set the team up for success as they collaborate with a multifunctional team of designers, researchers, and product and project managers.
Create the conditions needed for a dynamic and creative team of engineers to deliver a Transfer Explorer platform that features scalable and sustainable data processing pipelines and best-in-class user experience for students and administrators, all with security and observability in mind.
Own the relationships with multiple technical vendors, including our relationship with data integration partners DXtera, managing contracts, deliverables, and integration with the team.
Work with project leadership to explore and cultivate partnerships and collaborations that enhance Transfer Explorer’s position in the community.
Participate actively in Transfer Explorer and ITHAKA Labs leadership teams, conducting business and contingency planning, roadmapping, contributing to grant application and management, and exploring new partnerships.