Engineering Manager, Passport

Anthropic•Seattle, WA

4d•Hybrid

About The Position

As Claude reaches more people — individuals, businesses, developers building on our APIs, and platforms building on top of those — knowing who's on the other side of a request becomes foundational to running our products responsibly. Passport is the team building that capability: a centralized identity, verification, and trust-grant platform. We're hiring an Engineering Manager to build our Passport team. You'll expand the early team, define the architecture, and ship the first version of a platform that touches Claude.ai, our first-party APIs, and the third-party platforms built on top of them. This is a role with an unusually broad surface area: identity verification flows, a centralized trust graph, integration with our Safeguards organization, and a user-facing portal — all on the critical path for how Anthropic scales access to Claude safely. Passport will own the customer verification and trust stack across Anthropic's products. The team's scope includes the entry flows customers go through to establish identity, a centralized model for coordinating and managing access, integration with review processes and the user-facing surfaces customers use to manage their trust across connected products. The team sits close to the product surfaces it serves and works closely with our safeguards, platform, and product organizations.

Requirements

Have taken a product or platform from 0→1, making early architectural calls, and shipping the first versions with limited precedent to lean on
Are a skilled engineering manager who treats management as a craft — clear feedback, strong 1:1s, consistent investment in your team's growth
Have led teams building systems that other teams depend on, and understand the discipline that comes with being on someone else's critical path
Are comfortable working with customers and joining conversations alongside sales, customer success, and safeguards partners

Nice To Haves

Experience building customer verification or identity systems, including working with third-party verification providers
Background designing centralized policy or trust systems where decisions propagate across many downstream surfaces
Experience building trust & safety tooling, including the platform-side integration of human review into automated decisioning
Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
Background owning compliance and regulatory work within an engineering org
Experience with user-facing portals for account verification, trust, or compliance flows

Responsibilities

Establish the Passport team as a high performing contributing team to our wider model safety efforts — hire the early team, set the technical direction, and establish how the team operates
Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response on a system that's on the critical path for every Claude product
Partner with safeguards, product, and design to shape the roadmap — and make the integration between automated decisions and human review work end-to-end
Work directly with customers and the go-to-market team on verification and trust requirements, joining key conversations and turning what you learn into engineering priorities
Drive the compliance and platform-readiness work customers and regulators require, partnering with security, legal, and the broader platform organization
Coordinate across the product teams that depend on Passport, making migrations and integrations land cleanly
Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team