Engineering Manager, Observe Product Backend

Snowflake•Menlo Park, CA

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. We are looking for an outstanding software engineering manager to lead and grow a world class team in the product backend area. This team is responsible for building core observability features such as log analytics, metrics, APM, tracing, on top of our novel data platform. You and your team will own the backend portion of one or multiple features in this area, make sure they can solve our customer's pain points, and can also be implemented efficiently and cost effectively with our platform.

Requirements

Passionate about building product features that solve real customer issues. Enjoy connecting customer requirements with technical capability.
Proven record leading a >5 people team shipping product features end-to-end in a fast-paced environment.
Deeply technical and not afraid of getting hands dirty and writing code when needed.
Experienced working with a large scale data processing platform such as Snowflake, Trino, ClickHouse, etc. Knowledge of the internals of such a system is a strong plus.
Experienced building an enterprise-grade SaaS product.

Nice To Haves

Familiarity with the observability space is a strong plus

Responsibilities

Work with our product team and frontend/UI leaders to define novel and differentiating observability features leveraging the unique capabilities of our data platform.
Help your team members understand the product requirements. Break down the tasks and drive execution.
Work with engineering leaders in the data platform area to drive improvements to our core data platform.
Be responsible for the product feature full-cycle, from design, implementation, all the way to deployment and monitoring.
Mentor and coach engineers and make sure they can grow and achieve their fullest potential.

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