Engineering Manager, New User Experience
About The Position
As an Engineering Manager, you will be instrumental in transforming the DoorDash new customer experience into a seamless, red carpet journey. The Engineering Manager will lead our New User Experience Consumer Growth team, focusing on building high-performance, scalable systems that power a frictionless early-user experience from intent to long-term habituation. Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to problem-solving. Leveraging data-driven insights, you will create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer. Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence.
Requirements
- B.S., M.S., or Ph.D. in Computer Science or equivalent
- 7+ years of industry experience
- Minimum of 2 years of management experience
- Strong hands-on experience with working with non-technical stakeholders, cross-team collaboration, and building scalable products in a fast-paced environment
- Ability to handle ambiguity and work with product and business partners to collect non-technical requirements to design and build scalable experience solutions.
- Ability to guide and grow an excellent engineering team in a rapidly changing business environment
Responsibilities
- Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery
- Partner closely with Product Managers and Data Scientists to define the roadmap and vision for the team, driving significant impact and alignment with business goals
- Inspire and motivate the team with your technical vision, fostering an environment of innovation and excellence
- Build and nurture an outstanding team by coaching and empowering engineers, applying your technical expertise to uphold the highest engineering standards
- Scale the team effectively by recruiting, retaining, and developing top talent across various disciplines, ensuring a robust and dynamic engineering force
- Ensure a product-first approach to problem-solving, leveraging data-driven insights to create an intuitive and frictionless customer experience
Benefits
- paid time off
- paid parental leave
- wellness benefit
- several paid holidays
- medical
- dental
- vision benefits
- disability and basic life insurance
- RRSP including an employer match
- mental health program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Ph.D. or professional degree
