Engineering Manager, Migrations team

Ordergroove

8h•Remote

About The Position

Our Migrations Team is entering an exciting new chapter: expanding our migrations capability into a true White-Glove offering for our customers, one that removes friction for merchants, gives them confidence from day one, and materially elevates their onboarding experience. To make this possible, we’re hiring an Engineering Manager who is equal parts hands-on engineer, data problem-solver, customer whisperer, and team leader. This is not a typical engineering management job. It’s a hybrid leadership + technical + customer-facing role for someone who loves structure-building as much as rolling up their sleeves. You will oversee a senior team focused on data ingestion, transformation, and enterprise-level technical support. You’ll be the internal and external face of migrations, guiding merchants through a complex process that deeply impacts their recurring revenue. This is an opportunity to design the “new way” Ordergroove executes migrations, tighten ingestion quality, streamline processes, reduce friction, and ensure merchants feel supported and confident every step of the way.

Requirements

5+ years of backend or full-stack engineering experience
1+ years leading or directly supervising engineers
Strong hands-on experience with data manipulation, scripting, and ETL-style workflows
Experience migrating data between systems with accuracy and attention to detail
Worked with PII/PCI or other sensitive data; strong understanding of data protection
Experience with both relational and non-relational databases
Experience working in environments with merchant/customer interaction (Tier 3 support, solutions engineering, client engineering, etc.)
Strong communicator comfortable with technical and non-technical audiences
Great judgment, pragmatism, and ability to make decisions quickly
Ability to untangle messy, ambiguous, ad-hoc problems
A “get things done” mindset with a bias for action
Humble servant leader who mentors, empowers, and learns from others

Nice To Haves

5+ years of python coding experience
Django Framework
MongoEngine
NodeJS experience
MariaDB/MySQL and MongoDB
Kubernetes, Docker and Google Cloud Platform experience
Shopify, BigCommerce, Magento, SFCC integration experience
Experience working for a SOC2, GDPR compliant company

Responsibilities

Own and elevate Ordergroove’s White-Glove Migrations offering
Lead and refine the ingestion + transformation flow for merchant subscription data
Identify friction points and redesign how we migrate merchants from extraction through ingestion
Become both the internal and merchant-facing technical voice of migrations
Lead and develop a senior team
Manage a team of 3 engineers
Foster a servant-leadership culture: unblock, mentor, and empower
Ensure the team’s work is high-quality, coordinated, and merchant-centric
Be hands-on with data, scripts, and transformations
Write and refine scripts that improve accuracy, speed, and reliability
Troubleshoot data issues, propose pragmatic fixes, and help execute themContribute code toward internal tools and merchant-facing self-service capabilities
Partner closely with merchants
Join calls to gather migration requirements and craft migration plans
Instill confidence by simplifying complex data concepts for non-technical stakeholders
Deliver a smooth, predictable migration experience with transparent communication
Collaborate across Ordergroove
Work with Support, Professional Services and Engineering
Bring real-time merchant feedback to the product and engineering org
Drive multi-team alignment around timelines, expectations, and quality standards