Engineering Manager, Merchant Knowledge Platform
About The Position
The Merchant Knowledge Platform team, part of DoorDash’s Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across DoorDash, Wolt, and Deliveroo. Our platform connects merchant information to the experiences people rely on every day, from discovering stores and searching for products to placing orders. We’re building the next generation of this global platform to support growing data volumes, new product capabilities, and AI-powered experiences. Our team brings together experienced technical leads and engineers early in their careers, with a shared commitment to engineering excellence and learning. We’re looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You’ll own the team’s technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You’ll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale. You must be located in the New York Metro Area for this hybrid position.
Requirements
- Experience managing engineers, including coaching, performance management, and supporting career growth.
- Previously led technical projects and can guide architecture, review detailed designs, and help engineers work through complex implementation decisions.
- Experience building and operating large-scale backend or platform systems, with a strong understanding of distributed systems, data access patterns, and reliability.
- Experience setting technical roadmaps and balancing immediate partner needs with long-term platform investments.
- Can connect technical decisions to business outcomes and communicate priorities, tradeoffs, and expectations across teams.
Responsibilities
- Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies.
- Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance.
- Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs.
- Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership.
- Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
