Engineering Manager, IAM and Trust & Safety

Calendly

3d•$193,855 - $281,888•Remote

About The Position

Calendly’s Foundational Product Capabilities organization is the backbone of how we build secure, reliable, and intelligent products at scale. We’re looking for an Engineering Manager to lead our Trust & Safety (T&S) And Identity & Access Management (IAM) engineering teams — the groups responsible for keeping our platform safe, secure, & compliant. You’ll play a crucial role in shaping our platform’s security and integrity by leading both Identity & Access Management (IAM) and Trust & Safety initiatives. You'll design, develop, and maintain Identity, AuthN and AuthZ services that empower our engineering teams while ensuring scalability, resiliency, and performance. Simultaneously, you'll oversee our Trust & Safety efforts, and build capabilities for fraud prevention, abuse mitigation, and compliance through automated, real-time threat detection and response. You’ll partner closely with Product, Security, and Platform teams to shape how Calendly manages identity, authorization, and abuse prevention across current and future products. We value leaders who are excited to incorporate AI into engineering practices as well as into the products and platforms their teams own. Your technical expertise and leadership will directly influence platform architecture and engineering best practices, driving the success of our products. We are looking for an Engineering Manager who has a strong background in people leadership; brings strong domain experience in these domains, technical competency and distributed systems experience; enjoys solving complex problems with a results driven mindset; and fosters a strong sense of ownership and operational excellence. You will report to the Head of Foundational Product Capabilities in this role.

Requirements

5+ years experience as a people leader within a platform engineering organization
Domain expertise with customer-facing Identity & Access Management (IAM) And/Or Trust & Safety
Strong technical acumen with a deep understanding of design of detection and prevention systems, and a practical understanding of how to apply machine learning and AI to Trust & Safety and/or security problems
Deep understanding of distributed systems and cloud computing
Experience building, operating, and maintaining high-traffic, high-availability platforms and systems
Excellent problem-solving skills and the ability to analyze complex systems to identify root causes and implement effective mitigations and resolutions
Demonstrated ability to drive innovation and propose new solutions or improvements that align with organizational goals
Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
Proven leadership capabilities with experience mentoring and guiding engineering teams
Ability to adapt to new technologies, changing requirements, and evolving organizational needs
Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours
Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

Nice To Haves

Excited to incorporate AI into engineering practices as well as into the products and platforms their teams own.

Responsibilities

Recruit, manage, and mentor a diverse team of Identity and Trust & Safety engineers, fostering a culture of collaboration, accountability, and continuous improvement
Provide hands-on mentorship, guidance, and decision-making to help engineering teams deliver effective, high-quality solutions
Own and drive execution on critical initiatives, ensuring timely, high-quality outcomes while promoting incremental delivery and impact
Define and evolve our Identity and Access management capabilities to meet future demands while shaping the Trust & Safety roadmap in alignment with company priorities and emerging threats
Design and implement scalable systems to detect, prevent, and respond to fraud and abuse, leveraging key metrics to measure effectiveness
Partner with Product, Security, Design, Engineering, Legal, and Compliance teams to embed security and safety considerations throughout the development lifecycle
Shape technical strategy and North Star Architecture while guiding the design and implementation of key services and components