Engineer Manager, Engineering Productivity & Cloud Infrastructure

Baton (A Ryder Technology Lab)•San Francisco, CA

3h•Hybrid

About The Position

We're looking for an Engineering Manager to lead our Engineering Productivity (EngProd) & Cloud Infrastructure team — the platform team whose customers are every other engineer at Baton, and the team responsible for our cloud infrastructure, security, and networking partnership with Ryder. You'll own the people, roadmap, and execution of EngProd as we scale from a small, scrappy infrastructure pod into the durable engineering-leverage function that powers a 50+ person engineering organization and Ryder's broader technology investments. This role is equal parts people leader, technical strategist, and cross-functional operator. You'll coach and grow a tight-knit team of engineers, define and own a 12–18 month roadmap that compounds across every other pod (DaPla, ML, ProPla, Radius, CVIZ), and be the voice of Engineering productivity in baton engineering and cross-org planning. You'll inherit a real engineering function with momentum — and the opportunity to define what "world-class engineering productivity" looks like at the intersection of a fast-moving startup and a Fortune 500 company. This is ideal for an experienced engineering leader who has come up through infrastructure / platform / devex / SRE, who genuinely loves building teams, and who is energized by making other engineers dramatically more effective.

Requirements

8+ years of engineering experience, including 4+ years directly managing software / infra / devops / SRE engineers.
Track record managing teams of 2–8 direct reports, including hiring, growing, and developing technical talent.
Has owned a multi-quarter technical roadmap for an infrastructure, platform, devex, or SRE function in a high-growth environment.
Strong technical foundation: cloud infrastructure (AWS), Kubernetes, CI/CD, observability tooling (Grafana / Prometheus / Sentry / DataDog), Python, and Infrastructure-as-Code (Pulumi / Terraform), Enterprise security experience.
Demonstrated ability to lead a team that delivers reliably across quarters, with predictable velocity and clear stakeholder communication.
Comfortable communicating technical strategy and tradeoffs to executive stakeholders.
Experience operating in B2B SaaS or enterprise environments where reliability, scale, and customer SLAs matter.

Nice To Haves

Background scaling EngProd / Developer Experience / Platform / SRE functions from small-but-scrappy to a durable, high leverage engineering org.
Experience working inside a startup-within-an-enterprise (e.g. an acquired startup operating inside a Fortune 500).
Experience in logistics, supply chain, or freight technology.
Background in test infrastructure, deployment automation, or production reliability initiatives that measurably improved org-wide engineering velocity.
Familiarity with Baton's tech stack: Python, FastAPI, GraphQL, Flink, Materialize, Debezium, Kafka, Pulumi, GitHub Actions.

Responsibilities

Lead, mentor, and grow a team of high performing engineers.
Run performance reviews, calibration, career-path conversations, and PD chats. Set and hold a high bar.
Own hiring for the pod — partner with recruiting on sourcing, calibration, and closing top devops / platform / infra talent.
Build a culture of ownership, customer-empathy (engineering is your customer), and continuous improvement.
Own the EngProd 12–18 month roadmap. Translate company-level OKRs into a prioritized backlog of investments.
Build a structured intake and prioritization process across pods, treating other engineering teams as customers with real needs and real tradeoffs.
Drive Engineering-as-a-Product thinking — every initiative should have a clear customer (another pod), a measurable outcome, and a leverage story that compounds across multiple pods.
Champion paved-road tooling and self-service over bespoke, one-off solutions — make the right way the easy way.
Champion measurement: stand up the Engineering Excellence KPIs, dashboards, and metrics that let Baton manage what it cares about (CI duration, deploy frequency, MTTR, cost per service, etc.).
Run sprint planning, project planning, and milestone tracking. Maintain a healthy roadmap and risk register.
Represent EngProd in EngStaff and cross-pod syncs. Communicate status, risks, and tradeoffs to executive stakeholders with clarity and confidence.
Partner with TPMs and peer engineering managers (DaPla, ML, ProPla, Radius, CVIZ) to negotiate scope, unblock dependencies, and deliver value.
Drive and review engineering specs. Weigh in on architectural decisions for CI/CD, testing infrastructure, observability, cloud infra, IaC, secrets/IAM, and developer tooling.
Own Ryder relationships for cloud infrastructure, security, and networking — navigating enterprise constraints while preserving startup velocity.
Partner with the Technical Support organization on issues and escalations
Stay technically credible enough to lead — without becoming the bottleneck. Empower senior engineers to own their domains.
Partner with our other Platform pods to ensure EngProd investments compound across the broader Baton platform.