Engineering Manager - Dashboard

WorkOS•San Francisco, CA

3d•$250,000 - $320,000•Remote

About The Position

WorkOS is seeking an experienced Engineering Manager to lead the Dashboard team. This team is responsible for helping customers maximize value from the WorkOS suite and contributing to the company's business growth. The ideal candidate will have a startup founder's mindset, with a passion for managing engineers and driving product innovation. The role involves leading engineers across customer onboarding and growth, billing and monetization, and AI assistance within the WorkOS dashboard. This position offers significant autonomy in shaping product direction, identifying customer problems, and driving ideas from conception to launch, with a focus on ownership of outcomes. It's a unique opportunity to blend engineering leadership with product judgment, drive technical strategy, empower the team, and play a key role in scaling the engineering organization through recruitment. The team's focus areas include: - Growth and onboarding: Assisting developers in moving from signup to integrating and running WorkOS in production, improving onboarding flows, and collaborating with go-to-market teams on targeted outreach based on product signals. - Billing and monetization: Enhancing annual-credit capabilities, improving billing reliability and automation, and providing customers with clearer information on pricing, usage, and credits within the dashboard. - AI assistance for developers: Integrating the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a cohesive experience with unified retrieval, evaluations, and quality standards to ensure developers receive helpful and consistent answers.

Requirements

Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning.
You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
You build trust, give direct feedback, and create space for engineers to thrive.
You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
You’re a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.

Responsibilities

Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome.
Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft.
Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership.
Partner with recruiting to attract, hire, and retain exceptional engineering talent.

Benefits

Healthcare coverage for you and your family, including medical, dental, and vision.
Parental leave
Paid-time off
Fully remote working arrangements
401k matching
Competitive Equity
FSA, ST/LT Disability, Voluntary Life
Carrot fertility benefits
20 days paid vacation + 10 holidays + unlimited sick leave
12 weeks fully paid parental leave
Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
Commuter benefits for hybrid employees in SF/NYC
Unlimited token usage!