Engineering Manager, Billing Platform

Sentry•San Francisco, CA

43d•$220,000 - $280,000

About The Position

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the team The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, finance, and infrastructure to build systems that enable new products and pricing models. As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.

Requirements

Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.
2+ years of engineering management experience.

Nice To Haves

Are a product and platform-minded leader who enjoys distributed systems and software architecture problems.
You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team.
You’re comfortable managing delivery and shaping direction.
Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.
Enjoy leveraging your technical background to inform and validate the team’s decisions.
Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.
Love to foster career growth, finding opportunities for team members to stretch and excel.

Responsibilities

Define and drive the team's roadmap.
Align team goals with organizational objectives and contribute to the overall platform strategy.
Provide technical leadership and guidance on complex distributed systems and design.
Ensure the team is proactively identifying areas for improvement.
Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
Lead, mentor, and grow a team of talented engineers, including Staff-level engineers.
Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.
Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization.
Represent the team's work internally and externally, including through blog posts and presentations.