Platform Engineering Manager
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Platform Engineering Team Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. Lead the Platform Engineering team responsible for end‑user platform engineering, image management, endpoint protection, software distribution, and desktop/mobile operating system engineering. You will set technical direction, manage platform roadmaps, coordinate with vendors and stakeholders, and ensure reliable, secure, and scalable end‑user computing services across the federal customer’s environment. MEANINGFUL WORK AND PERSONAL IMPACT As a Platform Engineering Manager, the work you do at GDIT directly supports the mission by ensuring secure, stable, and high‑performing end‑user computing platforms across thousands of devices and applications. You will drive modernization, automation, image lifecycle management, secure baseline development, and endpoint protection improvements, enhancing performance, reducing incidents, and improving user experience. • Lead the team responsible for desktop/mobile OS engineering, image management, endpoint protection, software distribution, and unified endpoint management. • Partner with security teams, engineering teams, OEM vendors, application owners, and customer stakeholders to resolve complex issues, plan upgrades, and maintain compliance. • Guide platform modernization, secure baseline development, automation, and lifecycle management activities.
Requirements
- ITIL 4 or ITIL 5 certification is a customer requirement to be considered for this role.
- 5+ years diverse IT experience in: Microsoft Intune, Windows 11 + Modern Policies, Virtual Desktop environments, MS Defender for Endpoint, Microsoft 365 applications, CrowdStrike EDR, End‑user device engineering/support, Windows Server, desktop apps, Wintel hardware, Cloud technologies and SaaS solutions, End‑user platform management tools
- Expertise in OS engineering, image engineering, Group/Modern Policies, secure baselines (including DISA STIGs), and endpoint protection.
- Proficiency in endpoint privilege management.
- Strong scripting/automation skills (PowerShell preferred).
Nice To Haves
- Preferred: experience in a managed services IT environment
Responsibilities
- Develop and maintain desktop and mobile OS baselines.
- Create Group Policies, Modern Policies, scripts, and technical documentation.
- Define OS, application, encryption, security, and image requirements.
- Build and maintain Core Images and profiles across multiple device models and OS versions.
- Support OS lifecycle management, quarterly updates, testing, and validation.
- Script, package, and test applications for Windows and macOS.
- Manage deployment tools and self‑service portals.
- Support offline deployment methods when needed.
- Engineer, deploy, and troubleshoot endpoint protection agents (e.g., McAfee, Carbon Black).
- Ensure central management consoles and modules function properly.
- Support SOC workflows, log collection, and malware containment.
- Develop test and release plans for image validation.
- Coordinate customer application testing and image approval.
- Maintain offline OS media and support remote build processes.
- Provide Tier 3 support for escalated desktop/mobile issues.
- Troubleshoot OS, application, and patching issues alongside customer teams.
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
- variety of medical plan options, some with Health Savings Accounts
- dental plan options
- a vision plan
- a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- full flex work weeks where possible
- a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- short and long-term disability benefits
- life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
