Engineering Manager AI

DEUNA•San Francisco, CA
•Remote

About The Position

DEUNA is looking for an Engineering Manager to lead their AI/ML engineering team. This team is responsible for building intelligent systems for payment routing optimization, authorization rate improvement, and AI-powered digital workforce products. The role involves managing a team of approximately 7-8 engineers across ML, backend, and platform work. While not a day-to-day coding role, it requires sufficient technical depth in ML systems, backend services, and AI/LLM workflows to guide architecture, support the team, and represent the team's roadmap. The position emphasizes hands-on management, focusing on delivery, scoping, costing, sequencing initiatives, and fostering a culture of low tech debt and high quality.

Requirements

  • 8+ years in software engineering, including 2-3+ years in a people management role leading engineers.
  • Significant experience building and shipping backend and/or ML systems at scale, ideally with exposure to fintech, payments, or another regulated, latency-sensitive domain.
  • Managed engineers before, hiring, developing, and retaining a team, and know how to balance people development with delivery pressure.
  • Hands-on familiarity with modern AI/ML systems: model training and serving, LLM-powered workflows (agents, RAG, orchestration), or similar — enough to have a real technical conversation with your team and challenge their thinking when needed.
  • Practical exposure to LLM-based systems in production (agents, RAG, or AI workflow orchestration).
  • Communicate clearly and proactively, both with your team and with cross-functional partners in product and operations.
  • Comfortable in a fast-moving startup environment — priorities shift, and you can re-scope and re-communicate without losing the team's trust.
  • Driven by self-improvement and push the people around you to grow as well.

Nice To Haves

  • Payments, fintech, or another regulated-industry background is a strong plus, but not required.

Responsibilities

  • Manage and grow a team of AI/ML and platform engineers, including hiring, performance development, and career growth.
  • Coach engineers through technical design decisions, code and architecture reviews, and hard trade-offs.
  • Set the engineering bar for the team: code standards, testing strategy, and CI/CD practices.
  • Drive accurate costing and delivery estimates for initiatives, and keep the team accountable to commitments.
  • Guide architecture for ML model lifecycle work (training, evaluation, monitoring, retraining) and LLM-powered workflows (agent orchestration, RAG pipelines, vector DB integrations).
  • Oversee inference services supporting live payment routing, ensuring they meet strict latency and reliability requirements.
  • Ensure the team's AWS infrastructure, CI/CD, and observability practices (dashboards, tracing, on-call runbooks) meet a high bar.
  • Apply sound judgment on PCI-DSS and data-handling requirements across anything touching payment data.
  • Translate product vision into an executable technical roadmap with clear timelines and trade-offs.
  • Partner directly with product, operations, and modeling leadership to keep feedback loops short and priorities aligned.
  • Represent the AI/ML engineering team's progress and blockers to leadership.

Benefits

  • Vacations and additional PTO
  • Remote work from anywhere
  • Economic support for health insurance, internet and cell phone line
  • Stock options
  • Learning and development platform
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