About The Position

We're looking for a highly motivated Engineering Manager to lead our AI Applications team engineers embedded across Optro's product organization to accelerate delivery of AI-powered features. This is a unique opportunity to drive large, strategic, and complex projects that shape the future of Optro's AI capabilities, combining strong engineering leadership with a passion for applied AI. Our AI Applications team owns the integration layer between our AI Platform and the product org: partnering with product squads, owning our internal AI chat assistant, and leading the development of MCP-based tooling and agent-driven workflows. You'll be a force multiplier, enabling product teams to move faster and smarter with AI, while mentoring and growing a high-performing team deeply committed to our customers and to continuous learning.

Requirements

  • 5+ years of engineering experience, with 2+ years in an engineering management role leading teams building and shipping production AI or software systems.
  • Demonstrated ability to be a technical mentor and engineering role model, someone engineers look to for guidance on architecture, code quality, and engineering culture.
  • Strong proficiency with Python and modern server-side development; comfort with TypeScript/Node.js is a plus.
  • Experience with AWS (preferred) or Azure cloud environments and modern deployment practices.
  • Track record of partnering with Product teams to drive delivery velocity and quality.
  • Solid understanding of modern agent frameworks and how to apply them to build reliable, production-grade AI workflows (e.g., LangGraph, LangChain, or comparable tooling).
  • Experience deploying agents in production including observability, tracing, failure handling, and performance considerations.
  • Familiarity with vector databases, semantic search, or RAG-adjacent technologies at the application integration level.
  • Familiarity with the Model Context Protocol (MCP) and experience building or consuming tool-based AI integrations.

Nice To Haves

  • Experience building or maintaining AI-assisted chat or conversational interfaces.
  • Experience with modern JavaScript frameworks (Ember preferred; Vue, React, or Angular also valued) for front-end collaboration.
  • Understanding of ethical AI principles and responsible AI development practices.
  • Experience working in a highly regulated, ARC (Audit, Risk, and Compliance) environment.
  • Managed remote or distributed engineering teams.
  • Experience in an agile development environment and with modern project management tooling.
  • Strong B2B SaaS product experience.
  • Comfort operating in a fast-moving environment where the AI tooling landscape evolves rapidly.

Responsibilities

  • Mentor, inspire, and grow a diverse team of engineers, fostering a culture of craftsmanship, curiosity, and continuous learning in applied AI.
  • Manage the team through hiring, retaining, mentoring, and continuously building individual and team capabilities in modern AI engineering best practices.
  • Act as an embedded engineering partner to the product organization, championing AI-first approaches to feature delivery and accelerating squads' ability to leverage AI infrastructure.
  • Lead the technical direction and execution for AI initiatives, including agent workflow development, MCP tooling, and the internal AI chat assistant.
  • Develop and nurture strong relationships with Product, QA, Delivery, Design, Customer Support, GTM, and other partners to deliver best-in-class AI-powered experiences.
  • Own end-to-end build and delivery of AI solutions, features, and services within Optro's platform, collaborating closely with the AI Platform team for core infrastructure.
  • Continuously improve all aspects of the product lifecycle, technical systems, engineering processes, and team practices, to deliver outstanding results for customers.
  • Collaborate closely with Product Management to define goals, objectives, and the roadmap for AI Applications initiatives, ensuring alignment with business priorities.
  • Champion agile best practices, ensuring clarity, transparency, and efficient delivery across your team and the broader organization.

Benefits

  • Customer obsession
  • Gritty resilience
  • Drive innovation
  • Win, together
  • Growth mindset

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

251-500 employees

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