Engineering Leader

Taptap Send • New York, NY

1d

About The Position

As Consumer Engineering Leader, you will be the engineering counterpart to the Consumer Product Leader, jointly shaping how Taptap Send’s product suite can become more deeply integrated into customers’ financial lives. This is a hands-on leadership role: you will build proofs of concept while managing and coaching a high-caliber team of engineers, working at the intersection of product and engineering to shape new products for millions of customers. The role calls for moving quickly and autonomously, understanding customer needs, and building products that help make Taptap Send the financial home for the immigrant communities it serves.

You will own product outcomes with Product, including adoption, retention, and how effectively products serve customers’ broader financial lives. You will take ideas from hypothesis to live test quickly, build prototypes, instrument experiments, assess results, and recommend whether to stop or scale. You will identify opportunities from customer needs, data, and market signals, then lead proven ideas into the core app at production quality while maintaining reliability, security, and compliance standards.

The role remains technically hands-on: you will contribute code and set technical direction for consumer product engineering. You will hire, coach, and retain a small team of product-minded engineers, and work across the company to launch experiments, share learnings, build on existing systems, and create systems other teams can use.

Taptap Send is an AWS-first, polyglot engineering organization. Its major product and platform systems use Kotlin/Spring Boot and Python/FastAPI for backend services, React Native/TypeScript for mobile, React/TypeScript for web, PostgreSQL for transactional data, and Redshift with dbt for analytics. Familiarity with every technology is not required, but the role requires the ability to become productive in the stack quickly.

Requirements

• Experience building user-facing products and the services behind them, with the ability to own features end-to-end from backend through the user experience.
• A track record of rapid experimentation, including building products or tests in weeks to test real hypotheses and stopping ideas when warranted.
• Experience building from zero to one at Series B–E companies or establishing new products or businesses within a larger company, with real constraints and growth pressure.
• Experience shipping in regulated environments and treating compliance as a design constraint from the start.
• Commercial judgment to assess whether an idea is worth pursuing, alongside a high engineering bar.
• Ability to lead and grow a team while remaining technically hands-on.
• Ability to become productive quickly in the organization’s technology stack.

Responsibilities

• Partner with Product to set and achieve targets for adoption, retention, and how well products serve customers’ financial lives; take accountability for product performance, not just delivery.
• Run rapid experiments, taking ideas from hypothesis to live tests in weeks; build proofs of concept, instrument tests, analyze results, and recommend whether to stop or scale.
• Identify unmet customer needs and product opportunities by evaluating customers, data, and the market.
• Lead validated product bets into the core app at production quality, maintaining reliability, security, and compliance standards.
• Contribute code and set technical direction for consumer product engineering.
• Hire, coach, and retain a small, high-leverage team of product-minded engineers.
• Partner across the company to launch experiments, share learnings, build on existing systems, and create systems other teams can use.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed