This is a leadership position in the Customer Service Engineering organization. The Engineering Group Head I supervises a group of engineering employees within a similar discipline responsible for task and objective assignments. Utilizing diversified knowledge and engineering experience, provides direction to subordinate employees, administers performance standards, schedules and budgets. Develops and evaluates plans for projects and activities; assesses technical feasibility and soundness of proposed analysis, tests, or concepts being applied. Provides direct supervision of employees of similar expertise for a large project or a number of small projects. Communicates performance expectations, salary administration, and conducts performance appraisals. Responsible for establishing and executing objectives that support short term goals. Makes decisions independently on engineering problems and methods; represents the organization to resolve important issues and to plan and coordinate work. Conducts briefings and participates in technical meetings concerning specific projects. Acts as an advisor to subordinate leads or staff members. Actively participates in daily operations as required to meet schedules and resolve issues. May recommend modifications to operating policies.
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Job Type
Full-time
Career Level
Manager