About The Position

The Engineering & Facilities Maintenance Operations Manager enables high performance at a supply chain facility by building a reliability-centered maintenance culture that supports equipment availability and facility operations. The manager leads Maintenance Technicians, Utility Attendants, and Enterprise Asset Management (EAM) Software Technicians, fostering urgency, quality, and continuous improvement through data-driven daily processes and root-cause elimination. The role works with building leaders and other department leaders to optimize material handling equipment and achieve engineering and maintenance goals. It manages external contractors, multiple projects, daily activities, and emergency response, including on-call coverage. The manager owns maintenance performance metrics and shift hand-offs, oversees defect handling and breakdown elimination, and plans and schedules maintenance work. The manager leads team development, coaching, performance management, onboarding, and required training. The role also promotes site safety, investigates incidents, oversees the health and lifecycle management of facility commodities and fleets, approves parts expenditures within corporate guidelines, validates contractor work, and ensures asset-management data integrity and standards adherence.

Requirements

  • Four-year degree in Engineering or a related field, or equivalent experience.
  • Previous supervisory experience in a team-oriented environment.
  • Ability to read, interpret, and effectively communicate policies and procedures.
  • Ability to manage, lead, and influence a team while prioritizing multiple projects.
  • Experience managing multiple contractors.
  • Ability to manage multiple complex projects and tasks simultaneously and adjust work priorities.
  • Self-motivated and customer-centric.
  • Excellent PC competency.

Responsibilities

  • Lead Maintenance Technicians, Utility Attendants, and Enterprise Asset Management (EAM) Software Technicians.
  • Foster a reliability-centered maintenance culture that ensures equipment availability and supports facility operations.
  • Develop a data-driven continuous improvement process focused on eliminating root causes.
  • Own defect handling, breakdown elimination, and maintenance planning and scheduling.
  • Work with building leaders to optimize the use of material handling equipment and collaborate with department leaders on maintenance and engineering goals.
  • Manage external contractors and validate the quality of their repair and project work.
  • Handle multiple projects and daily activities, meet timelines, and be on call for emergencies.
  • Own the accuracy and timeliness of shift performance metrics and communicate shift hand-offs.
  • Develop emergency repair plans for critical assets and oversee escalation during downtime incidents.
  • Coach and develop team members, provide performance feedback and direction, and administer performance management and reviews.
  • Oversee new-hire onboarding and required training, and support ongoing team capability development.
  • Maintain positive working relationships across all levels of the organization.
  • Promote safe work practices, eliminate potential equipment safety hazards, and ensure compliance with safety procedures and PPE requirements.
  • Conduct safety investigations and after-action reviews to determine incident root causes.
  • Manage the health, reliability, and lifecycle of site commodities, including material handling equipment, lighting, power distribution, backup generators, fire suppression and notification systems, balers, compactors, compressors, dock doors, HVAC, the Over The Road (OTR) trailer fleet, and the Powered Industrial Truck fleet.
  • Approve parts expenditures within corporate guidelines.
  • Ensure data integrity and adherence to Asset Management standards.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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