Engineering Associate

UL Solutions•Northbrook, IL

About The Position

This role involves determining project scope, developing plans of investigation, and defining project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction. The position may require travel to conduct or witness tests at client sites. Responsibilities include initiating and maintaining communication with clients to promote services, discuss technical issues, explain procedures and requirements, negotiate project details, and resolve client concerns. The role also involves providing technical assistance, establishing appropriate test programs by reviewing information and applying requirements, and coordinating laboratory activities. The Engineering Associate will serve as Project Handler of record, communicate project status and results through reports, and prepare Follow-Up Service Procedures. Continuous improvement concepts will be integrated into all aspects of the job. Additionally, the role involves resolving engineering issues, assisting in the development of UL requirements and special test methods, analyzing test programs, and potentially performing File Reviews or representing UL at industry functions. Adherence to the Underwriters Laboratories Code of Conduct and security practices is mandatory, along with performing other directed duties.

Requirements

Familiarity with applicable standards, company manuals, and appropriate technical literature.
Ability to analyze client input, supplemental data, and product construction.
Ability to establish appropriate test programs.
Ability to examine samples for compliance with UL requirements.
Ability to coordinate laboratory activities.
Ability to coordinate administrative aspects of project management.
Ability to communicate project status and results to clients.
Ability to prepare reports.
Ability to resolve engineering issues.
Ability to assist in the development of UL requirements.
Ability to assist in developing special test methods and test equipment.
Ability to analyze test programs.
Ability to coordinate and/or perform File Reviews.
Ability to represent UL at industry related functions.
Adherence to the Underwriters Laboratories Code of Conduct.
Follow all physical and digital security practices.

Nice To Haves

Projects may include travel to conduct or witness tests at client sites.

Responsibilities

Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
Initiates communication with clients to promote and explain the benefits of new and existing services.
Follows up on contacts from clients.
Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
Acts to address client concerns and to resolve client issues.
Provides technical assistance to clients in reference to product inspection and follow-up services.
Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
Is familiar with applicable standards, company manuals and appropriate technical literature.
Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
Coordinates administrative aspects of project management.
Serves as Project Handler of record and may sign as Reviewer of record as assigned.
Communicates project status and results to clients through frequent contact and by preparing reports.
Prepares Follow-Up Service Procedures and information pages.
Integrates continuous improvement concepts and techniques into all aspects of the job.
Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
Assists in the development of UL requirements.
Assists in developing special test methods and test equipment.
Analyzes test program for adequacy and sequence.
May coordinate and/or perform File Reviews, as directed.
May represent UL at industry related functions such as seminars and trade shows.
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.