Engineering Administrative Assistant

Faena Hotels and Residences LLC•Miami Beach, FL

7d•Onsite

About The Position

Provide clerical/secretarial and administrative support for the Chief Engineer and Complex Engineering Director, including dictation, typing, computer input, filing, tracing, answering telephones (for entire office as required), printing reports, payroll, maintaining manager files and departmental records/logs. Will accept, log and distribute maintenance request calls.

Requirements

Dictation
Typing
Computer input
Filing
Tracing
Answering telephones
Printing reports
Payroll processing
Maintaining manager files
Maintaining departmental records/logs
Accepting, logging, and distributing maintenance request calls
Ability to work a varied schedule that may include early morning, evening, night, and weekend shifts

Responsibilities

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended and resident relations at all times
Resolve guest and resident complaints, ensuring guest and resident satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Access all functions of computer.
Set up work station with necessary supplies and resource materials.
Read the log book daily, and record all pertinent information in the log book.
Check employee attendance and document tardiness and absenteeism.
Complete supply requisitions and submit to Chief Engineer; stock and maintain par levels of necessary supplies.
Maintain accurate monthly budgets and assist in preparing annual budget.
Handle lost and found items and claims for lost items.
Open office and prioritize assignments and tasks for the shift.
Answer telephone.
Record messages.
Make telephone calls to specified individuals as requested by the Director of Engineering and Chef Engineer.
Greet all individuals arriving at engineering department and assist with their needs.
Document and maintain appointment calendar for Chief Engineer and Director of Engineering.
Maintain accurate trace files and communicate daily traces to Chief Engineer.
Establish and maintain filing procedures.
Maintain a rolodex of all contractors and vendors.
Retrieve and distribute departmental mail.
Process requests for overnight mail and other delivery/messenger services.
Prepare and send faxes; receive and distribute faxes to appropriate personnel.
Make photocopies.
Type correspondence, memos and reports.
Attend designated meetings, take minutes, transcribe and distribute.
Document all guest and resident requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest and resident satisfaction.
Maintain a current manual on all departmental forms and form letters with instructions.
Maintain all necessary reference books and manuals as required.
Coordinate service repairs for office equipment ensuring minimal costs.
Obtains purchase order bids for each item required.
Accept all in-house maintenance requests.
Prepare work orders for maintenance repairs and distribute to Chief Engineering for prioritization. Monitor completion of work orders submitted.
Maintain guest and resident room preventive maintenance program.
Maintain public area preventive maintenance.
Coordinates status of all rooms with Housekeeping and Front Desk.
Maintain confidentiality and security of specified Faena information, correspondence, reports and files.
Prepare daily/weekly departmental payroll records and submit to Chief Engineer.
Maintain preventive maintenance records.
Maintain and update database.
Maintain accurate Condo Unit Records.
Ability to work a varied schedule that may include early morning, evening, night, and weekend shifts