Engineer

MCR Hotels • Norfolk, VA

1d • Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. This role focuses on maintaining the hotel's facilities and ensuring guest satisfaction through timely and effective repairs and preventative maintenance. The Engineer is expected to uphold high standards of cleanliness, product consistency, and teamwork while performing their duties.

Requirements

• At least 2 years of work-related experience in a commercial facility, hospitality or related field preferred.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older to perform this job.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
• Clock in/out for breaks at the designated time on your schedule.
• Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
• Read, write, understand and communicate with others effectively using the English language.
• Ability to lift 50+ lbs.

Nice To Haves

• Technical, Trade or Vocational school degree preferred.

Responsibilities

• Respond to all requests from guests for general repairs when requested, confirm and document completion through the electronic work order platform.
• Keep all room and public space Preventative Maintenance work up to date and on schedule in accordance with the hotel provided PM Program.
• Ensure all safety measures are followed in accordance with your approved work checklist.
• Ensure that pool and spa follow area health codes.
• Report any emergency or life safety concerns to your immediate supervisor and General Manager.
• Respond to emergency situations using information contained in Material Safety Data sheets.
• Conduct full property walks at the beginning and end of your scheduled shift, noting, documenting, and completing any maintenance needs.
• Keep all maintenance areas clean and well-organized during shift and prior to departure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree