Engineer of Quality

Wakefield Thermal•Nashua, NH

2d•Onsite

About The Position

The Quality Engineer coordinates quality functions throughout the facility, including inspection of purchased and manufactured parts and assemblies; investigating defect root causes; implementing and tracking corrective actions and continuous improvements; maintaining and improving the quality management system; conducting internal and external audits; and interfacing with customers and suppliers. The role supports proactive safety, product and process compliance, supplier quality, and customer requirements within a manufacturing environment. Duties may change, be added, or deleted according to business needs.

Requirements

Bachelor's degree and 2–4 years of experience, or 6–8 years of experience in lieu of a degree.
2–4 years of manufacturing experience focused on fabrication, such as CNC or assembly.
Ability to create and maintain an established Quality Management System, including ISO 9001.
Ability to complete or review First Article Reports (AS9102) and PPAP (16949).
Ability to explain and train others on blueprint drawing requirements and GD&T.
Proficiency with inspection methods, tools, and equipment, such as optical comparators, digital height gages, CMMs, and calipers.
Working knowledge of ERP systems.
Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
Experience leading root-cause and corrective-action investigations using methods such as 8D, 5 Why, and Fishbone.
Ability to analyze supplier defect and performance data and display it visually.
Experience with metric trending and reporting objective-based recommendations.
Ability to analyze components, products, and manufacturing processes to improve product quality and process efficiency.
Self-starting problem-solving ability and analytical skills to develop solutions to quality-related issues.
Communication and collaboration skills, including the ability to influence cross-functional teams and suppliers.
Demonstrated initiative and ability to drive actions to completion with minimal supervision.
Proven ability to coordinate a team to drive action.
Strong planning, organizational, and attention-to-detail skills.

Nice To Haves

ASQ certification, such as CQE, CQA, or equivalent.
Lean Six Sigma Green Belt or Black Belt certification.
Internal Auditor certification.
Experience with ISO 9001.
Experience with First Article Inspection (AS9102).
Experience with PPAP/APQP (IATF 16949 / AS9145).
Experience with SPC, Gage R&R, and Minitab.
Experience with GD&T and blueprint interpretation.
Experience with ERP systems such as Microsoft AX/Dynamics.
Experience with KPI development and reporting.
Experience with Smartsheet.

Responsibilities

Promote a culture of proactive safety.
Assist the Quality Manager in establishing, implementing, and maintaining ISO 9001 requirements.
Develop awareness of Quality Alerts and critical topics, and facilitate required compliance training.
Conduct audits, close audit findings, prepare audit findings reports, and determine appropriate corrective and preventive actions.
Review First Article Inspections to ensure requirements are established and conforming.
Develop, review, and maintain customer-required PPAP/APQP documents.
Coordinate with Engineering to ensure new product development meets technical flowdown requirements.
Lead the Material Review Board by reviewing nonconforming material with a cross-functional team to determine root cause and disposition.
Coordinate meetings and communications to resolve nonconforming material issues and corrective actions.
Support Quality Control in ensuring products and processes meet customer and internal requirements.
Use Roaming Inspection findings to drive continuous improvement and identify or mitigate defects.
Continuously improve Quality Control inspection activities, processes, and procedures.
Plan, organize, and manage receiving and outgoing quality activities.
Resolve supplier nonconformities and coordinate root-cause, corrective, and preventive actions.
Manage suppliers through onsite visits, monthly performance reviews, and periodic audits.
Review shipping paperwork before release to ensure customer flowdown requirements are fulfilled.
Interface with customers regarding quality concerns, corrective actions, and quality management system requirements.
Prepare monthly reports by analyzing metrics and identifying trends, risks, and improvement opportunities.
Assist with Quality Control inspections as needed.
Perform other duties assigned by the Quality Manager, Plant Manager, or senior leadership.
Lead continual improvement activities to enhance the quality system, including 5S, Kaizen, and other Lean Manufacturing methods.