Engineer Manager

BALBOA BAY CLUB VENTURES LLC•Newport Beach, CA

1d•Onsite

About The Position

Manages engineering team members to ensure quality standards are met and department goals are achieved. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training team members. Recommends applicants for selection. Plans, assigns and directs work. Recommends performance ratings. Recommends merit increases, promotions and reclassification. Determines work quality expectations and sets deadlines.

Requirements

Vocational schooling, military training, certification and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, and carpentry.
Five years related progressively responsible hotel or building maintenance/facilities management experience with two years of management experience in a similar setting.
Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds expectations and provides a high level of quality maintenance and repairs.
Completes required training as scheduled.
Requires valid Drivers' license in good standing.
Requires ability to serve needs of guests through verbal face-to-face interactions.
Contacts sometimes contain confidential/sensitive information so requires ability to use discretion.
Must demonstrate positive attitude and professional demeanor.
Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Requires attention to detail.
Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Requires ability to perform basic math skills such as addition, subtraction, multiplication, and division.
Requires basic computer skills and ability to use computer systems used at the property.
Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
Must be able to read and understand blueprints, wiring schematics and technical manuals.
Able to work independently with minimal guidance and as part of a team.
Strong attention to detail and the ability to handle multiple tasks.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Nice To Haves

Bilingual ability to communicate in Spanish preferred.

Responsibilities

Exercises direct supervision over Facilities staff.
Manages engineering team of the resort and responsible for the overall direction, coordination, and evaluation of the team.
Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
Review and evaluate work methods and procedures; produce, review, and approve work programs, policy recommendations and special reports to ensure consistent operations.
Responsible for implementing goals, objectives, assigning projects and directing team members to achieve results.
Assist the Director of Engineering (DOE) in reviewing capital improvement projects, analyzing justifications to recommend priorities; provide leadership in the development of Balboa Bay Resort and Balboa Bay Clubs’ maintenance and improvement programs.
Assist the DOE in development and administration of the department's budget; forecast additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; prepare and implement budgetary adjustments, as necessary to ensure efficient and effective operations.
Monitors and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitors and assesses service and satisfaction trends, evaluates, and addresses issues and makes improvements accordingly.
Assist DOE in development, implementation, and management of the maintenance program(s).
Negotiates maintenance contracts for the property, including structure, grounds, and all equipment.
Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members and to protect the assets and maintain property in excellent condition.
Develops and maintains a preventative maintenance program for guest rooms and equipment.
Maintain safe environment throughout Balboa Bay Resort and Balboa Bay Club for all team members and guests.
Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested, and certified per standards.
Provides team members with information about safe use of systems and structures.
Develops, implements, and directs all emergency programs.
Ensures inspections are made and equipment is maintained.
Conducts drills and ensures compliance with all codes and regulations.
Provides team member training and maintains safety records.
Maintains property's energy conservation program.
Reviews guest comments related to maintenance and facilities and ensures problems are corrected in a timely manner.
Professionally responds to guest requests promptly to ensure high levels of customer satisfaction and quality.
Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Follows all safety policies and procedures.
Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted.
OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel/resort and/or property provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel/resort and/or property's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
Verify that cleaning supplies/chemicals are properly labeled and stored in appropriate containers through periodic inspections of supplies; maintain on-site binder(s) of Material Safety Data Sheets (MSDS) for substances used by Team Members in the course of performing their duties; ensure the proper use of cleaning supplies, chemicals and equipment.
Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
Recommends merit decisions within budget or established guidelines.
Recommends promotions or reclassifications within company policy.
Responds to emergency crisis and provides operational support to provide excellent customer service.
Notifies management of major system/building problems or failures and unanticipated maintenance needs.