Engineer IV- Lead

Marriott•Philadelphia, PA

1d•Onsite

About The Position

This position is responsible for responding to and attending to guest repair requests, communicating with guests to resolve maintenance issues, and performing preventive maintenance on tools and equipment. The role requires a thorough understanding of building systems, emergency response, and the ability to read blueprints and schematics. The engineer will perform highly complex repairs on the physical property, electrical, plumbing, and mechanical equipment, including HVAC, refrigeration, and pool heaters, often with little or no supervision. They will also conduct routine property inspections, inspect and repair mechanical equipment, and use the Lockout/Tagout system. Advanced knowledge of maintenance contracts, vendors, and engineering computer programs for preventative maintenance and energy management is expected. The role involves advanced troubleshooting of MEP systems and the ability to train and mentor other engineers, as well as supervise work and act in a supervisory role in the absence of management. The engineer will also be responsible for performing Engineer on Duty responsibilities, including readings and rounds. Additionally, the role requires adherence to all company and safety policies, maintaining professional appearance and confidentiality, protecting company assets, and providing excellent guest service according to company standards. This includes anticipating and addressing guest needs, assisting individuals with disabilities, and thanking guests with appreciation. The position also involves developing and maintaining positive working relationships, supporting team goals, and communicating effectively. Physical requirements include lifting objects up to 50 pounds without assistance, moving up and down stairs and ladders, and performing tasks such as reaching, bending, twisting, pulling, and stooping. Computer proficiency for entering and locating work-related information is also necessary.

Requirements

Valid Driver’s License
License or certification in refrigeration or electrical (earned, or currently working towards receiving)
Universal Chlorofluorocarbon (CFC) certification
Must meet applicable state and federal certification and/or licensing requirements.
At least 2 years of hotel engineering/maintenance experience.

Nice To Haves

High school diploma or G.E.D. equivalent.
Certificate in two-year technical diploma program for HVAC/refrigeration.
Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration, exterior and interior surface preparation and painting.

Responsibilities

Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Display thorough knowledge of building systems, emergency response, and building documentation including reading standard blue prints and electrical schematics concerning plumbing and HVAC.
Display advanced engineering operations skills and general mechanical ability.
Display professional journeyman level expertise in at least three of the following areas with basic skills in the remaining: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation.
Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
Perform routine inspections of the entire property, noting safety hazards, lack of illumination, down equipment (such as ice makers, fans, extractors, pumps), and take immediate corrective action.
Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components.
Use the Lockout/Tagout system before performing any maintenance work.
Display thorough knowledge of maintenance contracts and vendors.
Display advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
Display the ability to train and mentor other engineers (e.g., Engineers I, II, and III) as necessary and supervise work in progress and act in a supervisory role in the absence of supervisors and/or management.
Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearances are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers and/or point of sale systems.
Perform other reasonable job duties as requested.