Engineer III - Systems
About The Position
The Systems Engineer III (Senior) designs, implements, and maintains enterprise server platforms across Windows Server and/or Linux and Red Hat environments, integrating hybrid cloud technologies to support scalability and modernization. The role emphasizes operational excellence, lifecycle management, automation, and advanced troubleshooting within established standards and architectures. The engineer also provides technical guidance and informal mentorship to Level II and Level I engineers. Core areas include server operating systems, Active Directory/Entra ID and Group Policy, certificate management, patching and deployments, automation and scripting, hybrid cloud integration (Azure preferred), and enterprise configuration management. The position is hybrid and requires residence in Arizona. The schedule is 8:00 a.m. to 5:00 p.m., with participation in an after-hours and weekend on-call rotation.
Requirements
- Bachelor’s degree in technology or a related field, or eight years of progressive related experience; an equivalent combination of training and progressively responsible experience may substitute for the degree.
- Six years of experience in Windows and/or Linux/Red Hat administration or engineering roles.
- Two years of automation and/or scripting experience, such as PowerShell, Python, or Ansible.
Nice To Haves
- Master’s degree in technology or a related field.
- Microsoft Windows Server Hybrid Administrator, Red Hat Certified Engineer (RHCE), or equivalent certification.
- Microsoft Azure Solutions Architect Expert certification.
- CCNP – Data Center or equivalent certification.
- PowerShell, Python, or equivalent certification.
- ITIL v4 Foundations certification.
- Security/governance certification such as CISSP, CCSP, or CISA.
Responsibilities
- Implement, support, design, deploy, and maintain Windows and/or Linux server platforms, hybrid cloud integrations, Active Directory/Entra ID, and group policies in alignment with established architecture and lifecycle standards.
- Troubleshoot complex issues and provide advanced technical support to stakeholders and end users.
- Implement and support connectivity, identity, and workload integration between on-premises and cloud environments.
- Execute patching, firmware updates, and version upgrades for server platforms and hybrid cloud components, maintaining consistency across environments.
- Develop and maintain scripts and workflows for provisioning, configuration, and compliance.
- Participate in incident triage and resolution for server and hybrid cloud platforms and provide technical input for root cause analysis.
- Oversee enterprise certificate lifecycle, including generation, renewal, and compliance with security standards.
- Apply hardening baselines, implement role-based access control, and follow least-privilege principles in alignment with information security guidelines.
- Provide guidance and informal mentorship to junior engineers, promoting best practices and technical growth.
- Lead senior-level troubleshooting and resolution for escalated incidents across server and hybrid cloud platforms.
- Manage small-scale projects from initiation through completion and contribute to platform enhancements.
- Participate in technology assessments and recommend improvements to business practices.
- Contribute to solution design discussions and create detailed technical documentation.
- Assist with developing training materials and knowledge-transfer sessions for support staff.
- Ensure compliance with change-management, documentation, project, and organizational standards and requirements.
- Execute testing plans and validate changes according to established procedures; support version releases and release coordination.
- Document interface changes and recommend process improvements for operational efficiency.
- Develop Service Desk procedures to improve First Call Resolution and implement approved system-change action plans while communicating updates to stakeholders.
- Collaborate with internal and external teams, vendors, peers, and business units to resolve technical issues and deliver integrated solutions.
- Prepare diagrams, workflows, run books, configuration guides, written communications, training materials, and release briefs.
- Validate data integrity for interfaces and conversions.
- Maintain current knowledge of industry trends and best practices.
- Open and manage vendor support cases and assist with troubleshooting and escalation.
- Participate in on-call coverage and after-hours changes when required.
- Perform other related duties to meet organizational needs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
