Engineer II, Technology

Ensemble Health Partners•Atlanta, GA

1d•Remote

About The Position

The Engineer II role is responsible for the administration, maintenance, and ongoing support of the Microsoft Active Directory environment within Ensemble Health Partners (EHP). This includes design, implementation, upgrades, troubleshooting, and documentation of Active Directory and related services. This role supports day-to-day AD operations, including provisioning, scripting, monitoring, and maintenance. The Engineer II will analyze user and business requirements and develop solutions to enhance and improve existing systems. The role also includes support of AD-integrated services such as DNS and Group Policy. Occasional after-hours and weekend support may be required.

Requirements

Bachelor’s degree or equivalent experience
5+ years of experience in Windows and Linux system administration
3+ years of experience supporting Microsoft Entra ID (Azure AD)
Experience with scripting languages such as PowerShell, Bash, JSON, or Python
Strong knowledge of Active Directory and Microsoft Entra ID (Azure AD)
Experience with Linux system administration (virtual environments and associated technologies)
Familiarity with DNS, Group Policy, and related AD services
Strong verbal and written communication skills across technical and non-technical audiences
Ability to provide a high level of customer service
Strong analytical and problem-solving skills with attention to detail
Ability to manage multiple priorities and work effectively in a fast-paced environment

Nice To Haves

Microsoft Active Directory or Azure certifications
Experience managing VPNs, firewalls, and/or ServiceNow
Experience with multiple Linux distributions (e.g., Ubuntu, RHEL, Arch, NixOS)
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

Managing and maintaining Active Directory, including domains, trusts, replication, schema, and sites/services
Supporting Azure Active Directory (Microsoft Entra ID) and hybrid environments
Creating and managing Group Policy Objects (GPOs) and enforcing AD security best practices
Troubleshooting and resolving complex AD-related issues
Developing automation using PowerShell and/or Windows scripting
Supporting authentication and authorization processes
Managing supporting services such as DNS, PKI/Certificate Services, and backup/recovery
Participating in project planning, including risk assessments, solution design, and implementation tracking
Providing Tier III support for advanced system issues and partnering with cross-functional IT teams
Offering guidance and support to less experienced team members
Manage and maintain Windows and Linux server environments, ensuring systems are stable, secure, and operating efficiently
Administer and support Active Directory and Microsoft Entra ID (Azure AD), including DNS, Group Policy, AD Sites and Services, domain/forest trusts, PKI/Certificate Services, and user/computer/group provisioning
Apply industry best practices to maintain and enhance AD security, performance, and reliability; implement updates, patches, and upgrades as needed
Support and maintain associated technologies and third-party tools; evaluate and recommend improvements to increase efficiency and automation
Develop and maintain scripts (primarily PowerShell) to automate routine tasks and improve operational effectiveness
Create and maintain clear, accurate documentation, including procedures, troubleshooting guides, and training materials
Partner with Security teams to remediate findings from audits and assessments; perform AD-related security reviews and implement recommended controls (e.g., HITRUST and other standards)
Provide customer support by collaborating with internal users and IT teams to resolve issues, answer questions, and support planned or unplanned changes
Lead and support technical projects, including research, planning, risk assessment, implementation, and on-time delivery
Provide technical guidance and mentorship to less experienced team members
Perform other duties as assigned