Engineer II - Machine Learning

PODSClearwater, FL

About The Position

The Data Engineer- Machine Learning is responsible for scaling a modern data & AI stack to drive revenue growth, improve customer satisfaction, and optimize resource utilization. As an ML Data Engineer, you will bridge data engineering and ML engineering: build high‑quality feature pipelines in Snowflake/Snowpark, Databricks, productionize and operate batch/real‑time inference, and establish MLOps/LLMOps practices so models deliver measurable business impact at scale.

Requirements

  • Bachelor’s or Master’s in CS, Data/ML, or related field (or equivalent experience)
  • 4+ years in data/ML engineering building production‑grade pipelines with Python and SQL
  • Strong hands‑on with Snowflake/Snowpark and Databricks; comfort with Tasks & Streams for orchestration
  • 2+ years of experience optimizing models: batch jobs and/or real‑time APIs, containerized services, CI/CD, and monitoring
  • Solid understanding of data modeling and governance/lineage practices expected by ED&A

Nice To Haves

  • Familiarity with LLMOps patterns for generative AI applications
  • Experience with NLP, call center data, and voice analytics
  • Exposure to feature stores, model registries, canary/shadow deploys, and A/B testing frameworks
  • Marketing analytics domain familiarity (lead scoring, propensity, LTV, routing/prioritization)

Responsibilities

  • Design, build, and operate feature pipelines that transform curated datasets into reusable, governed feature tables in Snowflake
  • Productionize ML models (batch and real‑time) with reliable inference jobs/APIs, SLAs, and observability
  • Setup processes in Databricks and Snowflake/Snowpark to schedule, monitor, and auto‑heal training/inference pipelines
  • Collaborate with our Enterprise Data & Analytics (ED&A) team centered on replicating operational data into Snowflake, enriching it into governed, reusable models/feature tables, and enabling advanced analytics & ML—with Databricks as a core collaboration environment
  • Partner with Data Science to optimize models that grow customer base and revenue, improve CX, and optimize resources
  • Implement MLOps/LLMOps: experiment tracking, reproducible training, model/asset registry, safe rollout, and automated retraining triggers
  • Enforce data governance & security policies and contribute metadata, lineage, and definitions to the ED&A catalog
  • Optimize cost/performance across Snowflake/Snowpark and Databricks
  • Follow robust and established version control and DevOps practices
  • Create clear runbooks and documentation, and share best practices with analytics, data engineering, and product partners
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