Engineer I-IS

Microchip Technology Inc.•Colorado Springs, CO

2d•$70,304 - $143,000•Onsite

About The Position

This position will be a key contributor to the success of the Colorado Springs Manufacturing location by supporting the Windows and Linux servers, VMware, network, desktop, storage, and application environments. A successful candidate will work independently while taking directions from the Colorado Springs infrastructure Manager. The candidate must have strong troubleshooting and analytical skills, be able to understand complex documentation relating to the environment being supported and possess excellent customer service skills.

Requirements

BS/MS Degrees in Computer Science, Electrical Engineering, Electronic Engineering, or equivalent.
Must have the ability to study current practices, think outside the box, and foster creative analysis to solve complex problems.
Be able to quickly adapt to priority changes.
Be able to work autonomously in researching issues and come to viable and relevant solutions.

Nice To Haves

Preferred experience in a data center infrastructure environment.

Responsibilities

Manage self in the areas of planning, performing tasks, and scheduling time.
Provide collaborative contributions as a team player.
Develop detailed instructions for supported applications and environments.
Use project management processes and tools to track project tasks.
Identify, plan, and carry out improvements for areas of responsibility.
Develop and follow testing procedures for vendor supplied application upgrades.
Maintain a high level of integrity and trust.
Contribute to the plan and analysis of process changes.
Explain system configuration settings and options for automated systems.
Contribute to analysis, design, evaluation, testing, debugging, and implementation of application programs.
Be proficient with computer languages and software used by vendors supplied manufacturing applications.
Troubleshoot problems and feedback results for vendor reconciliation.
Contribute to analysis, acquisition, installation, modification, and support of operating systems, databases, applications, and/or utility software.
Perform other job-related tasks assigned by the manager.
Perform VMware/Windows/Linux Server maintenance and support. Includes physical server configuration/installation.
Create images, deploy software, and troubleshoot vendor supplied applications.
Set up and configure network printers.
Troubleshoot SAN related issues.
Perform wireless access point device installations and troubleshoot WIFI issues.
Perform network device configuration/installation and wiring activities.
Add new devices to LAN and Active Directory.
Troubleshoot network related issues (Serial, TCP/IP, LAN, WAN).
Assist with maintaining computing devices in an office and clean room environment.
Provide quality desktop and fab application support.
Assist with resolving desktop software and desktop hardware problems for end-users.
Maintain systems in-line with site and corporate direction and policies.
Maintain accurate inventory of computing devices and software.
Assist with maintaining technical documentation of tribal and learned knowledge in an electronic format.
Work closely as needed with Vendors and Employees to resolve technical issues.
Use Corporate IT ticketing environment to log and monitor customer questions, issues, and problems through to resolution/completion.
Work independently with minimal supervision, be self-directed and self-led.
Work with complex documentation relating to computing environment.
Maintain IT security protocols within the computing environment.
Work with both a technical and non-technical user community.
Study current practices, think outside the box, and foster creative analysis to solve complex problems.
Quickly adapt to priority changes.
Work autonomously in researching issues and come to viable and relevant solutions.