Engineer – Hotel Maintenance

Sonesta Hotels•Denver, CO

1d•Onsite

About The Position

Sonesta International Hotels is the 8th largest hotel company in the U.S., operating over 1000 properties in eight countries. The company offers a diverse portfolio of full-service and focused hotels, driven by a mission to deliver service with passion and create amazing guest experiences. The Engineer – Hotel Maintenance role is crucial to this mission, primarily responsible for performing routine maintenance and skilled repairs to the hotel building and equipment. This position also involves providing attentive and courteous service to guests, assisting with inquiries, and ensuring their stay is filled with Amazing Moments. The ideal candidate is passionate about hospitality and exceptional guest service.

Requirements

Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ability to prioritize and multitask.
Excellent organizational skills and attention to detail.
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.
Mathematical skills, including basic math, percentages, quantities, and variances.
Professional verbal communication skills.
Excellent interpersonal and customer service skills.
Prioritization and time management skills.
Ability to understand and be able to read blueprints and wiring diagrams.

Nice To Haves

Trade school and/or college course work in related field preferred.
Experience in a hotel or a related field preferred.

Responsibilities

Perform general maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool, etc.
Perform preventative maintenance on a regular basis and ensure that assigned equipment is maintained and operational.
Adhere to federal, state and local safety regulations, brand standards and other compliance requirements.
Report all unsafe conditions or malfunctioning equipment to supervisor.
Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
Replenish supplies and inventory in a timely and efficient manner and minimizes waste.
Take required readings on equipment.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Paint designated areas and perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Refurbish furniture and fixtures and repair all types of wall coverings.
Repair and program hotel electronic lock system.
Deal with reasonable complaints/requests with professionalism and patience.
Display professional appearance and demeanor at all times.
Attend departmental pre-shift and mandatory meetings.
Perform other duties as requested by management.