Engineer Field Service I

Toshiba International • Houston, TX

2d • Onsite

About The Position

The engineer uses technical knowledge along with interpersonal skills to understand customer and product issues, and propose solutions and execute repairs. Tasks include field and in-house troubleshooting, diagnosis and repair of products. Follow departmental procedures and prepare all necessary reports and documentation. May provide customer support assistance.

Requirements

• Ability to travel both Domestic and International

Responsibilities

• Employee should expect to work and travel independently, follow all policies, and work with specific types of Toshiba s products.
• Employee will maintain profitability by submitting thorough and detailed reports and expenses in a timely manner.
• Employee must understand and adhere to the scope of work assigned.
• Employee`s key responsibilities focus on Toshiba`s standard products.
• Responsible for all customer interactions in the field to include customer specific reports, requests, and documentation regarding Toshiba s standard products.
• Employee must possess product knowledge to provide technical support on Toshiba's standard products.
• Employee must be skilled in trouble shooting and repair of Toshiba's standard products.
• Employee will perform startup and commissioning on Toshiba s standard products.
• Employee must be able to complete product inspections on Toshiba s simple nonstandard products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed