Engineer, Desktop

Venture Global LNG•CP2, TX

6d•Onsite

About The Position

Venture Global LNG seeks a Desktop Engineer to join our Information Technology team. This role should promote a great customer experience, determine customer needs, maintain personal interaction with clients, and answer help desk inquiries. The ideal candidate should show an interest in technology, a working knowledge of Apple products, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.

Requirements

4+ years of experience supporting Mobile devices
4+ years’ experience supporting Apple user environments
4 years of experience supporting Mac workstations
General knowledge of Azure Active Directory or On-Premises Active Directory experience
Excellent communication skills
Good problem-solving skills
Office 365 skills
Teams meeting and A/V skills
Bachelor’s or Associate’s in Computer or Information Sciences

Nice To Haves

Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus
JAMF Certified a Plus
Apple Certified Support Professional (ACSP)

Responsibilities

Knowledge of Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
Understanding of conference room AV support
Experience with patching and application deployment using SCCM or other MDM tools such as InTune, JAMF, Desktop Central or others
Support executive end users
Manage and deploy IT desktop assets
Complete daily support tickets
Document new and existing IT processes
Enjoy working with end users and solving desktop issues
Ability to lift 25 lbs.
Be able to climb stairs and walk considerable distances outdoors