Engineer Consultant-Technical Project Management

Verizon • Charlotte, NC

2d • Hybrid

About The Position

The Engineer Consultant supports the design, development, testing, and implementation of a Pega Next-Best-Action (NBA) solution. The role gathers and analyzes business and technical requirements from stakeholders, cross-functional teams, and subject matter experts, and translates business vision into technical specifications for Pega development and testing teams.

The position contributes to Agile process management, including daily grooming sessions, analyzing and scoping user stories, and supporting acceptance and user acceptance testing (UAT). It also creates use cases, test cases, traceability matrices, and business requirements. Acting as a liaison between business and development teams, the Engineer Consultant helps deliver technical solutions that meet business needs and ensures implemented solutions satisfy requirements and allow the business to report on campaign effectiveness.

This is a hybrid role, with a defined work location that includes working from home and at least three days per week in the office. The schedule is 40 hours per week.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Information Systems, or a related field.
• Four years of experience in the job offered or as a PEGA Decision Architect, PEGA Business Analyst, Pega Developer, Pega System Architect, Systems Engineer, Systems Analysis, Software Engineer, or in a related or similar position.
• Four years of experience working with Pega software, including Pega Next-Best-Action (NBA), working on inbound and outbound marketing campaigns, and performing business analysis.
• Two years of experience performing data analysis and using SQL.
• Ability to work from home as part of the hybrid role.

Responsibilities

• Gather information from stakeholders, cross-functional teams, and subject matter experts to analyze business needs and document requirements for a Pega Next-Best-Action implementation.
• Translate the business team's high-level vision into technical specifications for Pega development and testing teams.
• Participate in Agile process management, daily grooming sessions, analyzing and scoping user stories, and UAT.
• Lead requirement-gathering sessions with extended cross-functional teams to collect business and technical requirements.
• Create user stories and groom them with Pega Development and QA teams to reach group consensus.
• Contribute to creating use cases, test cases, traceability matrices, and business requirements.
• Serve as a liaison between business and development teams to provide technical solutions that meet business needs.
• Ensure implemented solutions meet business requirements and enable the business to report on campaign effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level