Engineer Consultant-Technical Project Management

Verizon • Charlotte, NC

9h • Hybrid

About The Position

The Engineer Consultant-Technical Project Management gathers information from stakeholders, cross-functional teams, and subject matter experts to analyze business needs and document requirements supporting the design, development, and testing of a Pega Next-Best-Action (NBA) implementation. The role translates business vision into technical specifications for Pega development and testing teams and serves as a liaison between business and development teams to provide technical solutions that meet business needs.

The position contributes to Agile process management, including daily grooming sessions, analyzing and scoping user stories, and supporting acceptance and user acceptance testing (UAT). It leads requirements-gathering sessions, creates and grooms user stories with Pega Development and QA teams, and contributes to use cases, test cases, traceability matrices, and business requirements. The role ensures implemented solutions meet business requirements and enable the business to report on campaign effectiveness.

This is a hybrid role with work from home and at least three days per week in an office. The defined work location and office schedule are set by the manager, and employees must comply with hybrid work policies. Scheduled weekly hours are 40.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Information Systems, or a related field.
• Four years of experience in the job offered or as a PEGA Decision Architect, PEGA Business Analyst, Pega Developer, Pega System Architect, Systems Engineer, Systems Analysis, Software Engineer, or in a related or similar position.
• Four years of experience working with Pega software, including Pega Next-Best-Action (NBA), working on inbound and outbound marketing campaigns, and performing business analysis.
• Two years of experience performing data analysis and using SQL.

Responsibilities

• Gather information from stakeholders, cross-functional teams, and subject matter experts to analyze business needs and document requirements for a Pega NBA implementation.
• Translate the business team's high-level vision into technical specifications for Pega development and testing teams.
• Contribute to Agile process management, including daily grooming sessions, analyzing and scoping user stories, and supporting acceptance and UAT.
• Lead requirements-gathering sessions with extended cross-functional teams.
• Create user stories and groom them with Pega Development and QA teams to reach group consensus.
• Contribute to use cases, test cases, traceability matrices, and business requirements.
• Serve as a liaison between business and development teams to provide technical solutions that meet business needs.
• Ensure implemented solutions meet business requirements and allow the business to report on campaign effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level