Engineer, Cloud and IT Systems

Mizkan America•Schaumburg, IL

4d•$125,000 - $170,000•Onsite

About The Position

The Cloud and Systems Engineer is a hands-on technical role responsible for designing, implementing, and supporting secure, scalable, and reliable infrastructure across cloud and on-premises environments that enable business outcomes. This role combines deep expertise in Microsoft Azure and Microsoft 365 with strong systems engineering fundamentals, acting as both a solution contributor and technical leader. The engineer partners closely with IT teams, vendors, and business stakeholders to deliver integrated, end-to-end infrastructure solutions while ensuring alignment with enterprise standards, security requirements, and long-term strategy. The ideal candidate thrives in a mid-size enterprise or lean IT environment, bringing the strengths of a broad technical generalist, versatile infrastructure engineer, and well-rounded technical problem solver, with cross-functional ownership across infrastructure, cloud, identity, networking, endpoints, and collaboration platforms.

Requirements

Strong hands-on expertise with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID).
Deep experience with Microsoft Azure services (compute, networking, identity, and security).
Strong knowledge of Microsoft infrastructure technologies including AD/AAD, DNS, DHCP, GPO, Kerberos, LDAP, IIS, and file services.
Proficiency with Windows Server (2012–2022) and Windows 10/11.
Experience with virtualization platforms such as Hyper-V and VMware.
Experience with enterprise backup and recovery solutions (e.g., Veeam).
Solid networking fundamentals, including firewalls, VPNs, and network design concepts.
Familiarity with wireless networks and connectivity troubleshooting.
Strong troubleshooting skills across cloud, systems, identity, networking, and endpoints.
Experience with governance, security controls, and operational best practices.
Strong project and time management skills with ability to manage multiple priorities.
Excellent documentation and communication skills.
Comfort working in cross-functional and fast-paced environments.
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
10+ years of hands-on experience supporting and engineering infrastructure across cloud and on-premises environments.
5+ years of experience with Microsoft Azure
5+ years Microsoft 365 platforms administration
Demonstrated experience designing and implementing enterprise technology solutions.
Strong experience troubleshooting complex, cross-platform issues.
Experience delivering infrastructure services across servers, networking, storage, virtualization, identity, endpoints, and security.

Nice To Haves

Experience in MSP or mid-size enterprise environments preferred.
Familiarity with Operational Technology (OT) environments is a plus.

Responsibilities

Design, implement, and manage secure, reliable, and highly available infrastructure solutions across cloud and hybrid environments, aligning with organizational standards and security policies.
Provide leadership and expertise in Azure architecture, engineering, and operational strategy; lead cloud architecture and strategic initiatives focused on Microsoft Azure and hybrid environments.
Administer and optimize Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
Oversee identity, access, and security configurations (Active Directory, Entra ID, MFA, Conditional Access) to ensure robust protection.
Act as a subject matter expert and escalation resource for complex infrastructure and user-related challenges, offering technical guidance, mentorship, and resolution for complex issues.
Support and enhance core infrastructure systems such as servers, virtualization platforms, storage, backup solutions, networking components, and endpoints through upgrades, lifecycle management, troubleshooting, and performance optimization.
Establish, implement, and maintain governance, security, and operational controls to ensure compliance, resiliency, and efficiency.
Monitor performance, availability, and security posture; proactively identify and resolve potential issues.
Plan capacity, conduct cost analysis, and optimize infrastructure and cloud expenditures, ensuring financial stewardship.
Lead lifecycle management activities including upgrades, patching, migrations, modernization initiatives, troubleshooting, and performance optimization.
Collaborate effectively with cross-functional teams, vendors, IT staff, business partners, and stakeholders to achieve solutions and improvements and deliver comprehensive infrastructure solutions.
Participate in incident response, root cause analysis, and continuous improvement efforts; provide 24x7 infrastructure support as needed.
Maintain comprehensive documentation, standards, and facilitate knowledge sharing within the IT organization.
Provide on-call or after-hours support as required.
Ensure consistent, reliable in-person attendance during designated business days as mandated by organizational requirements. For optional in-person days, employees are expected to remain engaged during scheduled work hours.
Fulfill additional duties to support team, department, and organizational objectives, including involvement in cross-functional projects, process enhancements, or special assignments.