Engineer Class 3 | Full Time

Omni Hotels & Resorts•Fernandina Beach, FL

About The Position

The Engineer Class 3 helps ensure a safe, efficient, and well-maintained hotel environment while providing maintenance services to guests in a courteous, professional, and engaging manner. The role addresses guest room maintenance issues, performs preventative maintenance, maintains mechanical items in guest rooms and public areas, and helps keep back-of-house areas and equipment in safe working order. The position also supports mechanics and external contractors, completes assigned work orders and daily tasks, and responds to house calls by radio. The role requires familiarity with Omni emergency procedures, hotel policies, OSHA rules, amenities, facilities, and the relationships among hotel departments. The Engineer Class 3 follows company safety, security, and appearance standards, operates the equipment and tools needed for assigned work, and contributes to personalized guest experiences.

Requirements

Excellent customer service and problem-solving skills.
Painting, basic plumbing, basic electrical, minor carpentry, lighting, and computer skills.
Professional business appearance, attitude, and performance.
Ability to walk, stand, climb, bend, reach overhead, squat, and kneel for extended periods; the position requires constant motion and short periods of crawling.
Ability to move, lift, carry, and push items weighing up to 50–100 pounds without assistance.
Ability to use step stools and ladders effectively.

Nice To Haves

Prior building maintenance experience and/or relevant technical training.

Responsibilities

Assist hotel guests with guest room maintenance issues, including plumbing, lighting, electrical work, and painting.
Perform assigned preventative maintenance on guest rooms.
Maintain mechanical items in guest rooms and public areas.
Work with the team to keep back-of-house areas and equipment in safe, good working order.
Clean work areas after completing jobs.
Assist mechanics and external contractors with repairs to hotel property and equipment.
Complete assigned work orders and daily tasks.
Receive direction for house calls via radio.
Understand and follow Omni fire alarm procedures and other emergency procedures.
Understand and follow Omni Hotel rules and regulations and OSHA rules and regulations.
Be familiar with hotel amenities and facilities and the interrelationships among hotel departments.
Maintain 4-Star/4-Diamond guest service standards.
Help guests locate other areas of the hotel and walk them to their destinations when possible.
Follow company safety and security policies; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
Operate computers, two-way radios, power tools, and hand tools needed to complete responsibilities.
Deliver personalized, memorable guest experiences using the Power of One.
Perform other duties and special projects as assigned by Engineering Management.