Engineer Class 3 | Full Time

Omni Hotels & Spas•Amelia Island, FL

About The Position

The Engineer Class 3 helps ensure a safe, efficient, and well-maintained hotel environment while providing courteous, professional, and engaging maintenance service to guests. The role handles guest-room and public-area maintenance, preventative maintenance, work orders, and daily tasks, and supports mechanics and external contractors with repairs. The position also requires familiarity with hotel emergency procedures, policies, facilities, amenities, and interdepartmental relationships, along with maintaining 4-Star/4-Diamond guest-service standards and delivering personalized guest experiences.

Requirements

Excellent customer-service and problem-solving skills.
Painting, basic plumbing, basic electrical, minor carpentry, lighting, and computer skills.
Professional business appearance, attitude, and performance.
Prior building-maintenance experience and/or relevant technical training.
Ability to walk, stand, climb, bend, reach overhead, squat, and kneel for extended periods, and crawl for short periods.
Ability to move, lift, carry, and push items weighing up to 50–100 pounds without assistance.
Ability to use step stools and ladders effectively.

Responsibilities

Assist hotel guests with guest-room maintenance issues, including plumbing, lighting, electrical work, and painting.
Perform assigned preventative maintenance on guest rooms.
Maintain mechanical items in guest rooms and public areas.
Work with the team to keep back-of-house areas and equipment safe and in good working order.
Clean work areas after completing jobs.
Assist mechanics and external contractors with repairs to hotel property and equipment.
Complete assigned work orders and daily tasks.
Receive directions for house calls via radio.
Understand and follow Omni fire alarm procedures and other emergency procedures.
Understand and follow Omni Hotel rules and regulations and OSHA rules and regulations.
Become familiar with hotel amenities, facilities, and the relationships among hotel departments.
Maintain 4-Star/4-Diamond guest-service standards.
Help guests locate hotel areas and walk them to their destination when possible.
Follow company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
Operate computers, two-way radios, power tools, and hand tools needed to perform the role.
Deliver personalized, memorable guest experiences by utilizing the Power of One.
Perform other duties and special projects as assigned by Engineering Management.